Field Research Manager

About the role

The newly formed Field Research team at CoStar Group focuses on capturing data for all CoStar Group products. This includes gathering information about new tenants and their occupancy, as well as identifying available space in high-priority commercial properties. As a Field Research Manager, you will oversee a team of 8 professional Field Researchers, ensuring they meet production and quality standards.

Responsibilities

• Build, train, mentor, and coach a growing team of 8 professional Field Researchers.
• Daily review of the team’s production measured against KPI metrics.
• Review incoming data to determine its quality relative to standards and guidelines.
• Provide constructive, actionable feedback to team members to meet both production and quality expectations.
• Create action plans to help team members grow, succeed, and maintain their engagement.
• Communicate effectively and professionally with employees and internal partners to meet company objectives.
• Work closely with Tenant and Market Research teams.
• Spend time in the field with Field Researchers to demonstrate best practices for data collection, time management, and overall efficiency.
• One week of travel to local markets is required monthly.

Qualifications

• Bachelor’s degree from an accredited, not-for-profit University or College
• 3-5 years’ direct operations management of 5+ employees, virtual management a plus
• Leadership and management skills, including the ability to prioritize the workload of a team and verify the quality of the incoming data
• Proven success in building strong, cohesive teams through influence and collaboration
• Excellent communication skills, with the ability to articulate and execute corporate strategy
• An analytical mindset with the ability to interpret information and trends, adapting quickly
• Proficiency in Excel, including the ability to manipulate data, filter, and create basic formulas
• Proficiency in MS Office applications, including PowerPoint, as well as Apple OS and other Internet applications
• Field experience is a plus
• A current and valid driver’s license
• Satisfactory completion of a Driving Record/Driving Abstract check prior to start

What’s in it for you?

• Generous compensation and performance-based incentives
• Investment in professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program
• Comprehensive benefits package including healthcare coverage, life and legal insurance, mental health counseling, commuter and parking benefits, 401(K) retirement plan with matching contributions, employee stock purchase plan, paid time off, tuition reimbursement, on-site fitness center, and more