Field Representative II, Concierge Hospitality

About the role

This position will work closely with office administration to ensure we represent the customer's culture to the external world. This position includes, but is not limited to, greeting outside callers/clients, managing conference room scheduling, preparing for key client visits (signage, work-space prep, etc.), and handling client travel arrangements where necessary. This individual would also be charged with assisting with any group company activities - - parties, group functions, department meetings, etc.

Responsibilities

• Greet visitors/guests - validate against guest list, provide badge, parking validation as necessary
• Serve as company concierge in regards to guests, clients, staff, providing tours of facilities, recommendations for hotels, restaurants, points of interest, etc.
• Cook up and serve catering for meetings with support staff and caterers
• Schedule meeting rooms, ensuring that each conference room has the necessary supplies and set-up prior to meeting times
• Aid in audio visual equipment for meetings
• Back up clerical support for Executive Assistants
• Where/when appropriate, the individual will also be asked to help with other departmental/non-client business activities
• Avoid daily management of facilities
• Create proposals in customer systems and well as print production environment
• Support Executive Level client facing staff
• Vendor procurement and coordination for special projects
• Represent the culture of both Ricoh and the customer as required

Qualifications

• Requires high school diploma or equivalent
• Requires 1-3 years of experience in the field or in a related area
• Experience working in Headquarters environment preferred

Skills and Abilities

• Outstanding organization and coordination skills
• Demonstrated customer service skills
• Good PC inclusive of Microsoft suite skills
• Good problem-solving skills
• Ability to use audio visual equipment

Working Conditions, Mental and Physical Demands

• Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level
• Work assignments are diversified
• Interpret, comprehend and apply complex material, data and instruction; prepare, provide and convey diversified information
• Moderate dexterity; regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination)

About Us

At Ricoh, we are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We connect people and technology, create outstanding customer experiences, and deliver innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future.

JOB INFO

• Job Identification : 7815
• Job Category : Service Delivery
• Posting Date : 2026-07-16T18:00:25+00:00
• Degree Level : High School Graduate
• Job Schedule : Full time
• Locations : Atlanta, GA, United States
• Salary Range : $22.50 - $23.00
• Driving requirements : Company/Customer Vehicle (or Fleet)