Field Service Representative II
Solar Turbines · Missouri, United States · 1 mo ago
OTHR$72k–$109k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting includes a description paragraph about Caterpillar, then "Installs, maintains and troubleshoots equipment..." then "This is a remote position but qualified applicants will reside in the state of Wisconsin or Missouri..." then "What you will do:" list of duties. Then "What we offer:" list of benefits. Then "What you will have:" list of qualifications/skills. Then "Candidates must:" list of requirements. Also there is a "Summary Pay Range: $72,360.00 - $108,540.00". Also earlier "Competitive Compensation Packages (65k-85k not including OT)" but later summary pay range is different. We need to include Pay section only if posting actually states them. There is a pay range given: "Summary Pay Range: $72,360.00 - $108,540.00". Also earlier "Competitive Compensation Packages (65k-85k not including OT)". We should include Pay section with that range. Should we include both? Probably just include the pay range. The instruction: "Prefer a few substantive sections over many thin ones." So we can have sections: About the role (maybe combine intro), Responsibilities (What you will do), Requirements (Candidates must), Qualifications/Skills (What you will have), Benefits (What we offer), Pay (Summary Pay Range). Also maybe Schedule? Not mentioned. So omit Schedule.
We must not repeat job title as heading. Use for section headings.
We need to preserve all substantive information, not invent. Remove boilerplate: EEO, visa sponsorship not available, posting dates, etc. Also remove "This Job Description is intended as a general guide..." etc. Also remove "At the discretion of management..." etc. Also remove "Please note that salary is only one component..." etc. Also remove "Benefits: Subject to plan eligibility..." etc. Also remove "Visa Sponsorship is not available..." etc. Also remove "Posting Dates: ..." etc. Also remove "Any offer of employment is conditioned upon..." etc. Also remove "Caterpillar is an Equal Opportunity Employer..." etc. Also remove "Not ready to apply? Join our Talent Community."
We need to keep the substantive content: The introductory paragraph about Caterpillar, the description of role (Installs, maintains...), remote position location requirement, What you will do list, What we offer list, What you will have list, Candidates must list, Pay range.
We need to format lists with
for section headings.
We need to preserve all substantive information, not invent. Remove boilerplate: EEO, visa sponsorship not available, posting dates, etc. Also remove "This Job Description is intended as a general guide..." etc. Also remove "At the discretion of management..." etc. Also remove "Please note that salary is only one component..." etc. Also remove "Benefits: Subject to plan eligibility..." etc. Also remove "Visa Sponsorship is not available..." etc. Also remove "Posting Dates: ..." etc. Also remove "Any offer of employment is conditioned upon..." etc. Also remove "Caterpillar is an Equal Opportunity Employer..." etc. Also remove "Not ready to apply? Join our Talent Community."
We need to keep the substantive content: The introductory paragraph about Caterpillar, the description of role (Installs, maintains...), remote position location requirement, What you will do list, What we offer list, What you will have list, Candidates must list, Pay range.
We need to format lists with - . For prose use
. For headings use
.
We need to decide sections:
- About the role: maybe combine the introductory paragraph and the description of role and remote location. Could be one
with multiple sentences.
- Responsibilities: the "What you will do:" list.
- Requirements: the "Candidates must:" list.
- Qualifications/Skills: the "What you will have:" list (knowledge/skills). Could be titled "Qualifications" or "Skills". Use
Qualifications
.
- Benefits: the "What we offer:" list.
- Pay: the "Summary Pay Range:" line.
We need to ensure we don't include filler like "commensurate with experience". Not present.
Let's extract content.
Introductory paragraph: "Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it."
Then: "Installs, maintains and troubleshoots equipment at the customer's location using a set of tools, parts and technical diagrams. Customer service assignments include on-site preventive maintenance and inspection service work, call-out services and commissioning activities on turbomachinery and package systems. This is a remote position but qualified applicants will reside in the state of Wisconsin or Missouri to be able to support the local Customer base."
We can combine into one paragraph.
Now "What you will do:" list items:
- Use a variety of test equipment to diagnose and identify malfunctions and may refer to schematics and manufacturers' specifications that provide instructions on how to locate problems with guidance of experienced field service personnel and/or supervisor.
- Under supervision use hand tools, gauges and instruments to analyze, repair or replace faulty parts.
- Utilize digital tools and systems.
- Observe and check for common causes of trouble, such as dirty or defective components, cleaning and lubricating equipment with guidance of experienced field service personnel and/or supervisor.
- Under supervision perform routine installations and making adjustments to equipment as appropriate within normal procedures.
We need to keep each as - .
Now "What we offer:" list:
- Competitive Compensation Packages (65k-85k not including OT)
- Travel, Company Truck, Gas Card, Meals/Lodging ALL included
- Medical, dental and vision coverage starting day 1
- Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
- 401(k) Savings Plan including company match
- Health savings account (HSA)
- Flexible spending accounts (FSAs)
- Short and long-term disability coverage
- Parental leave
- Employee Assistance Programs
- Voluntary Benefits and Employee Discounts
- Career Development
We should keep as is.
Now "What you will have:" list:
- Degree or equivalent experience desired
- Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
- Initiative: Being proactive and committing to action on self-identified job responsibilities and challenges; ability to seek out work and the drive to accomplish goals.
- Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
- Mechanical Maintenance - Power Supply: Knowledge of machines used in power plant; ability to conduct preventive maintenance and repairs or replacements on faulty mechanical parts used in power plants.
- Mechanical Maintenance (Oil and Gas): Knowledge of mechanical equipment and the preventive maintenance; ability to repair or replace faulty mechanical parts used in the exploration, production or refining of hydrocarbons.
- Safety (Oil and Gas): Knowledge of procedures, practices, considerations and regulatory requirements for the safety and protection of workers, community, environment and company assets; ability to identify and respond accordingly to work-related hazards.
- Programmable Logic Controller (PLC): Knowledge of Programmable Logic Controller (PLC); ability to design, implement, and operate automated process controls.
- Troubleshooting Technical Problems: Knowledge of troubleshooting approaches, tools and techniques; ability to anticipate, detect and resolve technical problems in a manufacturing environment.
Now "Candidates must:" list:
- Pass a Department of Transportation (DOT) drug screen and a physical fitness evaluation.
- Clean Driving Record (this includes no moving violations within the last 12 months, no "2 point" violations within the last 3 years, and no DUIs within the last 7 years)
- Be able to obtain a legal Transportation Worker's Identification Credential.
Now Pay: "Summary Pay Range: $72,360.00 - $108,540.00". Also earlier "Competitive Compensation Packages (65k-85k not including OT)" but we already have that in benefits. We'll include Pay section with the summary range.
We need to avoid duplication: The benefits list already includes Competitive Compensation Packages (65k-85k not including OT). That's okay.
Now produce HTML.
We need to ensure we don't include any extra text outside HTML fragment.
Let's craft:
About the role
Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Installs, maintains and troubleshoots equipment at the customer's location using a set of tools, parts and technical diagrams. Customer service assignments include on-site preventive maintenance and inspection service work, call-out services and commissioning activities on turbomachinery and package systems. This is a remote position but qualified applicants will reside in the state of Wisconsin or Missouri to be able to support the local Customer base.
Responsibilities
- Use a variety of test equipment to diagnose and identify malfunctions and may refer to schematics and manufacturers' specifications that provide instructions on how to locate problems with guidance of experienced field service personnel and/or supervisor.
- Under supervision use hand tools, gauges and instruments to analyze, repair or replace faulty parts.
- Utilize digital tools and systems.
- Observe and check for common causes of trouble, such as dirty or defective components, cleaning and lubricating equipment with guidance of experienced field service personnel and/or supervisor.
- Under supervision perform routine installations and making adjustments to equipment as appropriate within normal procedures.
Requirements
- Pass a Department of Transportation (DOT) drug screen and a physical fitness evaluation.
- Clean Driving Record (this includes no moving violations within the last 12 months, no "2 point" violations within the last 3 years, and no DUIs within the last 7 years)
- Be able to obtain a legal Transportation Worker's Identification Credential.
Qualifications
- Degree or equivalent experience desired
- Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
- Initiative: Being proactive and committing to action on self-identified job responsibilities and challenges; ability to seek out work and the drive to accomplish goals.
- Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
- Mechanical Maintenance - Power Supply: Knowledge of machines used in power plant; ability to conduct preventive maintenance and repairs or replacements on faulty mechanical parts used in power plants.
- Mechanical Maintenance (Oil and Gas): Knowledge of mechanical equipment and the preventive maintenance; ability to repair or replace faulty mechanical parts used in the exploration, production or refining of hydrocarbons.
- Safety (Oil and Gas): Knowledge of procedures, practices, considerations and regulatory requirements for the safety and protection of workers, community, environment and company assets; ability to identify and respond accordingly to work-related hazards.
- Programmable Logic Controller (PLC): Knowledge of Programmable Logic Controller (PLC); ability to design, implement, and operate automated process controls.
- Troubleshooting Technical Problems: Knowledge of troubleshooting approaches, tools and techniques; ability to anticipate, detect and resolve technical problems in a manufacturing environment.
Benefits
- Competitive Compensation Packages (65k-85k not including OT)
- Travel, Company Truck, Gas Card, Meals/Lodging ALL included
- Medical, dental and vision coverage starting day 1
- Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
- 401
. For headings use
. We need to decide sections: - About the role: maybe combine the introductory paragraph and the description of role and remote location. Could be one
with multiple sentences. - Responsibilities: the "What you will do:" list. - Requirements: the "Candidates must:" list. - Qualifications/Skills: the "What you will have:" list (knowledge/skills). Could be titled "Qualifications" or "Skills". Use
Qualifications
. - Benefits: the "What we offer:" list. - Pay: the "Summary Pay Range:" line. We need to ensure we don't include filler like "commensurate with experience". Not present. Let's extract content. Introductory paragraph: "Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it." Then: "Installs, maintains and troubleshoots equipment at the customer's location using a set of tools, parts and technical diagrams. Customer service assignments include on-site preventive maintenance and inspection service work, call-out services and commissioning activities on turbomachinery and package systems. This is a remote position but qualified applicants will reside in the state of Wisconsin or Missouri to be able to support the local Customer base." We can combine into one paragraph. Now "What you will do:" list items: - Use a variety of test equipment to diagnose and identify malfunctions and may refer to schematics and manufacturers' specifications that provide instructions on how to locate problems with guidance of experienced field service personnel and/or supervisor. - Under supervision use hand tools, gauges and instruments to analyze, repair or replace faulty parts. - Utilize digital tools and systems. - Observe and check for common causes of trouble, such as dirty or defective components, cleaning and lubricating equipment with guidance of experienced field service personnel and/or supervisor. - Under supervision perform routine installations and making adjustments to equipment as appropriate within normal procedures. We need to keep each asAbout the role
Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Installs, maintains and troubleshoots equipment at the customer's location using a set of tools, parts and technical diagrams. Customer service assignments include on-site preventive maintenance and inspection service work, call-out services and commissioning activities on turbomachinery and package systems. This is a remote position but qualified applicants will reside in the state of Wisconsin or Missouri to be able to support the local Customer base.
Responsibilities
- Use a variety of test equipment to diagnose and identify malfunctions and may refer to schematics and manufacturers' specifications that provide instructions on how to locate problems with guidance of experienced field service personnel and/or supervisor.
- Under supervision use hand tools, gauges and instruments to analyze, repair or replace faulty parts.
- Utilize digital tools and systems.
- Observe and check for common causes of trouble, such as dirty or defective components, cleaning and lubricating equipment with guidance of experienced field service personnel and/or supervisor.
- Under supervision perform routine installations and making adjustments to equipment as appropriate within normal procedures.
Requirements
- Pass a Department of Transportation (DOT) drug screen and a physical fitness evaluation.
- Clean Driving Record (this includes no moving violations within the last 12 months, no "2 point" violations within the last 3 years, and no DUIs within the last 7 years)
- Be able to obtain a legal Transportation Worker's Identification Credential.
Qualifications
- Degree or equivalent experience desired
- Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
- Initiative: Being proactive and committing to action on self-identified job responsibilities and challenges; ability to seek out work and the drive to accomplish goals.
- Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
- Mechanical Maintenance - Power Supply: Knowledge of machines used in power plant; ability to conduct preventive maintenance and repairs or replacements on faulty mechanical parts used in power plants.
- Mechanical Maintenance (Oil and Gas): Knowledge of mechanical equipment and the preventive maintenance; ability to repair or replace faulty mechanical parts used in the exploration, production or refining of hydrocarbons.
- Safety (Oil and Gas): Knowledge of procedures, practices, considerations and regulatory requirements for the safety and protection of workers, community, environment and company assets; ability to identify and respond accordingly to work-related hazards.
- Programmable Logic Controller (PLC): Knowledge of Programmable Logic Controller (PLC); ability to design, implement, and operate automated process controls.
- Troubleshooting Technical Problems: Knowledge of troubleshooting approaches, tools and techniques; ability to anticipate, detect and resolve technical problems in a manufacturing environment.
Benefits
- Competitive Compensation Packages (65k-85k not including OT)
- Travel, Company Truck, Gas Card, Meals/Lodging ALL included
- Medical, dental and vision coverage starting day 1
- Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
- 401