Field Reimbursement Manager, Rare Disease-West

About the company

Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease. A Japan-based company, our goal is to make people smile by delivering breakthroughs where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, Massachusetts, and Ontario.

Location

West Region Territory Coverage: Las Vegas, Long Beach, Los Angeles, San Diego, and San Jose. The ideal candidate must reside within the territory. Ideal candidates would live near a major airport.

About the role

The Field Reimbursement Manager is a regionally field-based position that provides reimbursement and access support for patients who have been prescribed a rare disease product. Reporting to the Director, Patient Access Solutions, he/she will work closely with physicians, nurses, pharmacists, and ancillary staff, as well as patients and caregivers of patients to prevent and address barriers to patient access and reimbursement. This candidate will align with Kyowa Kirin’s Commercial and Patient Services Team(s) to ensure collaboration on behalf of patients, their care teams, and other therapy partners to ensure access to uninterrupted therapy and support throughout the patient treatment journey.

Responsibilities

• Provide coordination of care to patients and their caregivers accessing a rare disease product by working with Healthcare Providers to ensure access.
• Conduct in-person meetings with patients, healthcare providers, and/or other office staff to discuss and educate on product-specific coverage and reimbursement, alternative insurance and coverage options, and relevant information to aid in the continued access of a rare disease product.
• Assist with and provide information and education regarding general reimbursement and process-related information to help HCPs obtain reimbursement for their patients.
• Ensure that all patients and providers are well educated and informed throughout the treatment journey to maintain the treatment schedule as prescribed by their provider.
• Serve as a subject matter expert on relevant reimbursement topics related to rare disease therapy, billing, reimbursement, and procurement options.
• Provide support to help troubleshoot billing and coverage hurdles with office staff.
• Provide ongoing support and input to Kyowa Kirin’s Patient Services, Marketing, Market Access, Sales, Legal/Compliance, and Medical team partners as needed.
• Act as a liaison with Kyowa Kirin’s Commercial team’s internal and external stakeholders.
• Attend meetings and represent Kyowa Kirin at industry conferences as needed.
• Attend company-sponsored and external customer meetings when requested.
• Demonstrate expertise in regionally based plans/policies as well as nationally and government-funded plans.
• Understand company-based and external alternative co-pay and financial support programs, 501c3, and other advocacy groups.

Requirements

• Bachelor’s Degree or equivalent experience required.
• A minimum of 5+ years of experience in a Market Access and/or Patient Services role, with extensive prior knowledge in patient access and reimbursement.

Skills

• Proficient in MS Office Suite.
• 3+ years of informal leadership experience in the biotech/pharmaceutical industry required; product launch experience a plus.
• Rare Disease and Specialty products experience preferred.
• Highly patient-focused with exceptional enthusiasm and a drive to succeed.
• Demonstrated track record of professional growth.
• Ability to strategically think and tactically execute on patient and departmental objectives.
• Ability to collaborate, educate, and lead peers while working cohesively within a team environment, both office and field-based.
• Ability to assist with providing information regarding complex reimbursement and processes to patients and their medical professionals.
• Professionalism during interactions with all patients, families, and other medical professionals.
• Excellent organizational, written, listening, and communication skills.
• Excellent time management skills, both team and individually.
• Ability to influence others without authority.
• Understanding of specialty channel patient-level data.
• Quick learner and ability to adapt to change.

Physical Demands

• Field-based/normal office environment with prolonged sitting and extensive computer work.

Working Conditions

• Requires up to 80% domestic and international travel.

Pay

Annualized base salary ranges from $150,000 – $185,000 plus sales incentive; actual salaries will vary and may be above or below this range based on various factors including but not limited to experience, education, training, and merit. This position is eligible for a company car through the Company’s FLEET program.

Benefits

• Medical, Dental & Vision Insurance.
• Basic and Voluntary Life and AD&D Insurance.
• Short- and Long-Term Disability Insurance.
• Flexible Spending Accounts and Health Savings Account.
• Business Travel Insurance.
• Employee Assistance Programs.
• Pet Insurance.
• Retirement Savings 401k with company match and annual discretionary profit sharing.
• Well-Being and Work-Life Programs including Gympass, Nutrition Counseling, Volunteer Time Off, Flexible Work Arrangements, Parental Leave, Adoption Assistance, and TouchCare Insurance & Billing Support.
• Generous Paid Time Off, Sick Time, & Paid Holidays.
• Perks and Discounts with Tickets at Work and LifeMart.
• Reward & Recognition Programs.
• Career Development and Training.