Field Reimbursement Manager (FRM), Dermatology - Washington D.C.

Remote, US

About the role

The Field Reimbursement Manager (FRM) is a field-based role reporting to the FRM Director within the Dermatology Business Unit. As a critical front-line member of Sanofi's Patient Support Services organization, the FRM serves as the field subject matter expert on patient support, access, reimbursement, prior authorization, appeals, and financial assistance. This role partners closely with Sales Teams, Market Access, Account Directors, Trade, Dupixent MyWay (Patient Support Program), and program vendors to deliver an exceptional customer experience. The FRM plays a key role in developing territory strategy while executing national priorities — building reimbursement confidence with customers, driving patient pull-through efforts, and ensuring compliant, timely access to Dupixent for patients who need it.

Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you’ll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs.

About Sanofi

We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.

Responsibilities

• Serve as the field subject matter expert on Dupixent MyWay support programs, access issue resolution, financial assistance, and alternative funding options provided by the Patient Support Program.
• Act as a point of contact for Patient Support Services (Dupixent MyWay), and communicate and collaborate cross-functionally to lead Dupixent pull-through efforts, assisting the ABM as appropriate.
• Support field education of office personnel on prior authorization and appeals processes, reimbursement support through Dupixent MyWay, free drug programs, and financial assistance programs.
• Plan and implement geographic business plans to support appropriate access to Dupixent.
• Establish and maintain knowledge of the local and national payer landscape, including Specialty Pharmacy and Utilization Management criteria for Dupixent.
• Establish positive and productive working relationships with all key customer segments (internal and external).
• Partner with Alliance colleagues to create a culture of respect and customer focus.
• Develop working relationships with state societies, associations, and advocacy groups, as needed, to support patient access and raise overall awareness for the Alliance, Dupixent MyWay, and Dupixent.
• Conduct HCP office visits to facilitate pull-through efforts, conduct educational programs, and problem-solve escalated issues as a HIPAA-compliant contact.
• Work compliantly to reduce cycle time and increase the conversion rate for patients prescribed Dupixent.

Qualifications

Basic Qualifications:

• BA/BS Degree required.
• 5+ years of experience in the pharmaceutical industry or healthcare. Dermatology or respiratory and/or Market Access experience is a plus.

Preferred Qualifications:

• Ability to travel to meetings/trainings/programs as necessary — additional travel will be required within the assigned geography.
• Demonstrated success in cross-functional teamwork and working in a matrix and co-promote environment.
• Must be energetic and driven to succeed.
• Strong interpersonal skills, including managing and resolving conflict and building strong working relationships.
• Ability to adapt to change and react constructively in a high-energy and fast-paced environment.
• Excellent strategic thinking, analytical, and communication skills.
• Achieve and maintain compliance with all applicable Sanofi policies and procedures, regulatory and legal requirements, and help monitor compliance during cross-functional team interactions.
• Valid driver's license.

Schedule

• 50%-75% travel, depending on geography.
• Ability to travel to meetings/trainings/programs when necessary.

Benefits

• Make your work count by supporting a company that brings life-changing treatments to millions — and is committed to doing right by patients, communities, and the planet.
• Drive progress from within by helping simplify, scale, and modernize how a global biopharma business delivers smarter, faster, and more sustainably.
• Support teams across science, medicine, and operations by building better systems, shaping bold strategies, and enabling innovation at speed.
• Make an impact across borders and functions, collaborating with leaders to turn complex challenges into real-world solutions.
• Advance your career through stretch roles, cross-functional moves, and development opportunities designed to match your ambition.
• Thrive in inclusive, high-performing teams where every role matters and every voice helps shape what’s next.