Field Property Claims Adjuster - Montana

Award-Winning Culture

We are an award-winning, equal opportunity employer committed to fostering a supportive community. Our culture values creativity, accountability, and bold solutions. We believe in growth and empowering each individual to contribute to our mission.

Workplace

This is a remote field role requiring occasional travel to and from policyholder homes. Candidates must reside in the greater Great Falls, MT or Helena, MT areas. The starting wage is $26.01/hr. or higher, with additional compensation based on relevant experience and transferable skills.

Job Responsibilities

• Conduct both virtual and on-site investigations to assess property damage, determine liability, and negotiate fair settlements.
• Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment.
• Evaluate and report on potential subrogation opportunities.
• Report incidents involving theft, fraud, or arson to appropriate state and industry agencies.
• Act as a company representative in public interactions, maintaining a professional demeanor consistent with management standards.
• Engage regularly with a variety of stakeholders, including policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties.
• Negotiate with policyholders to settle claims using strong customer service skills.
• Perform additional duties as assigned.
• Promote safety at all times and comply with safety/ergonomic standards as outlined in relevant company manuals.

Qualifications

• High school diploma or equivalent.
• Excellent customer service experience, preferably in a retail environment.
• Construction or insurance experience is highly desirable and preferred.
• Excellent communication skills – both oral and written.
• Computer literate: MS Word, Excel, Outlook.
• Proficient with smartphones and applications.
• Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss.
• An outgoing personality that enjoys interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators.
• A valid driver's license and bondable.
• Able to climb ladders to inspect roofs and be comfortable working on rooftops, multiple times per day.
• Comfortable working in small, confined spaces that have been damaged; such as attics and crawlspaces.
• Achieve a minimum passing score on all claims training exams.

Benefits

• Competitive salary commensurate with experience, qualifications, and location.
• Bonus opportunity (based on Company and Individual Performance).
• 401(k).
• Medical, Dental, Vision.
• Health Savings and Flexible Spending Accounts.
• Life Insurance.
• Paid Time Off.
• Paid Parental Leave.
• Tuition Assistance.

Application Information

To apply, please visit www.Farmers.com/careers/corporate. For Spokane, WA residents who prefer not to provide their address, click here to submit your resume via email.