Jobs · Customer Service

Field Property Claims Adjuster- Metro Denver, CO

Farmers Insurance · Denver, CO · 4 wk ago
RemoteRemoteCustomer ServiceFull-time

We are Farmers – where ambition meets opportunity. At Farmers, we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability, and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience, and measure our impact on the customers who trust us. Join an award-winning, equal opportunity employer, where you’ll find more than a job – you’ll find a supportive community.

About the role

The candidate for this position must live in the Metro Denver, CO area. This role offers:

  • Paid training through the award-winning and industry-leading University of Farmers.
  • Flexibility and independence to work outside the confines of a desk job.
  • Rapid growth potential and management opportunities through education, mentorship programs, and inspirational leadership.

Responsibilities

  • Conduct field-based investigations by visiting policyholders’ homes to investigate property damage.
  • Use claims handling software, a company car, and laptop to determine claims-related damage and write estimates in a paperless environment.
  • Represent the Company from a public relations standpoint and conduct oneself as a member of Management at all times.
  • Use strong customer service skills to negotiate with policyholders to settle the claim.
  • Investigate, determine liability, confirm coverage, establish damages, and negotiate settlement of claims.
  • Maintain an active adjuster’s license in states where required.
  • Adjust all types of claims, inspect damaged property, and determine claims-related damage.
  • Estimate the cost of repair or replacement of damaged or stolen property.
  • Determine and report on subrogation potential.
  • Initiate the sale of salvage, personal property, and miscellaneous salvage items.
  • Report theft, fraud, and arson losses as required to state and industry agencies.
  • Perform duties on an individual basis, with work having a direct bearing on Management results.
  • Employees assigned to the Catastrophe team may be required to travel away from their residence for a specified period of time, usually 2-3 days.
  • Promote safety at all times and comply with safety/ergonomic standards.

Requirements

  • High school diploma or equivalent required; Bachelor’s degree preferred.
  • Excellent customer service and communication skills.
  • Eagerness to learn about insurance policies and property damage to identify how coverage applies to a particular loss.
  • Outgoing personality that enjoys interacting with a wide variety of people, including policyholders, claimants, agents, witnesses, and fraud investigators.
  • Valid driver’s license; final candidates will be subject to a Motor Vehicle Record background check.
  • Able to adapt to ever-changing technology.
  • Must be bondable.

Skills

  • Communication
  • Personal computer literacy

Physical Actions

  • Job is performed in-person at a Farmers office or virtually at an approved alternative work location, including field locations.
  • Frequently stands or moves about the workplace for prolonged periods, up to a full shift.
  • Frequently navigates stairs, ramps, and level or uneven surfaces; regularly climbs ladders or navigates elevated surfaces.
  • Occasionally sits for limited periods.
  • Frequently moves, pushes, pulls, lifts, carries, and places objects or materials weighing up to 50 pounds without assistance.
  • Frequently uses shoulders, arms, hands, and fingers to manipulate equipment, tools, and objects.
  • Occasionally performs fine motor tasks such as typing, mousing, or writing.
  • Frequently performs movements such as bending, stooping, crouching, kneeling, twisting, crawling, and reaching overhead or below the knees.
  • Possesses clear vision, with or without correction, to read and verify information.
  • Relies on depth perception and peripheral vision to navigate the work environment.
  • Adequate hearing, with or without correction, to communicate and respond to auditory signals or alarms.
  • Regular travel between Farmers offices, alternative work locations, and/or field locations may be required.

Benefits

  • 401(k)
  • Medical, dental, and vision coverage
  • Health Savings and Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • Paid Parental Leave
  • Tuition Assistance

Pay

Competitive salary commensurate with experience, qualifications, and location. CO Only: $23.22 - $36.23 per hour. Bonus opportunity based on Company and Individual Performance.

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