Jobs · Finance · Texas

Field Property Claims Adjuster III, Property (Flex Team) - Austin, TX

Nationwide · Austin, TX · 1 mo ago
Finance$80k–$149k/yrFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate, navigation, EEO, etc. Keep substantive info. We need to parse the posting. Key info: - Intro: "If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The ideal candidate will reside in or around the Austin, TX area. This position is designated to provide critical support to the Field Property Claims Team. The role requires a high level of flexibility, with travel expectations of up to 80% depending on business needs. The individual will be deployed to assist in maintaining operational continuity, ensuring service quality, and supporting team performance across various regions. Assignments may vary in duration and location, and the ability to quickly adapt to new environments and team dynamics is essential." That's about the role. - Qualifications: bullet list: "5 years of insurance field/property claims handling or adjusting experience Solid experience/proficiency with Xactimate Solid experience writing own estimates and handling claims start to finish Strong customer service competency Strong written & verbal communication skills Flex team associates may receive a $100 daily bonus, plus per diem, for each workday spent deployed outside their normal territory, requiring an overnight hotel stay of three or more nights. This applies to standard (non-catastrophe) deployments involving travel of 50+ miles from home or work. Deployments may require multiple-day stays depending on business needs. PLEASE NOTE that CAT duty is required for this position." - Benefits: "Benefits Include: Medical, Dental, Vision, 401k with company match, Company-paid Pension plan, Paid time off and more." Later there is more benefits detail: "Benefits We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more." - Job Description Summary: paragraph. - Job Description Key Responsibilities: list of responsibilities (many bullet-like sentences). We need to put them in
  • . - Reporting Relationships: "Reports to Claims Manager. Individual contributor role." - Typical Skills And Experiences: Education, License/Certification/Designation, Experience, Knowledge, Abilities and Skills, etc. - Job Conditions: Overtime Eligibility, Working Conditions, etc. - Pay: salary ranges: "The national salary range for Field Claims Specialist III, Property : $79,500.00-$148,500.00 The expected starting salary range for Field Claims Specialist III, Property : $79,500.00 - $119,500.00" - Schedule: Not explicitly given; travel expectations up to 80%, but not schedule like full-time. Might not include schedule section unless explicit. We need to decide sections: About the role (intro), Responsibilities (key responsibilities), Qualifications (maybe combine qualifications and typical skills?), Benefits, Pay. Possibly also Requirements? The qualifications list includes experience, Xactimate, etc. Could be under Requirements or Qualifications. We'll follow the instruction: use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include only those with real content. We have content for About the role (intro). Responsibilities (key responsibilities). Qualifications (the list of qualifications). Skills (maybe from Typical Skills And Experiences). Benefits (benefits). Pay (salary range). Schedule? Not explicit; travel expectations up to 80% but not schedule like shift. Could omit schedule. We must not invent placeholder text. Ensure we preserve all substantive info. We need to format lists with
    • . For prose use

      . We must not repeat job title as heading. We need to strip boilerplate: EEO, equal opportunity, navigation, cookie, legal, scam warning, application instructions, etc. Also remove "Job Description Summary" heading? It's not a required heading but we can incorporate its content into About the role or Responsibilities? The instruction: use

      for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should not use "Job Description Summary" as heading; we can embed its prose under About the role or maybe a separate paragraph. Similarly "Job Description Key Responsibilities:" we can treat as Responsibilities heading. "Typical Skills And Experiences" we can treat as Skills heading. "Benefits Include:" and later benefits details under Benefits heading. "Job Conditions" maybe not needed as separate heading; could be omitted unless we map to something like Requirements? But we can ignore if not matching allowed headings. The instruction says prefer a few substantive sections over many thin ones. So we can omit Job Conditions. We need to include all substantive info: travel expectations, CAT duty, bonus, per diem, etc. Those are under Qualifications? Actually they are in qualifications paragraph. We'll keep them there. We need to include education, license/certification, experience, knowledge, abilities, etc. Those are under Skills or Qualifications. We'll split: Qualifications heading for mandatory qualifications (years experience, Xactimate, etc). Skills heading for typical skills and experiences (education, certification, knowledge, abilities). That seems reasonable. Now craft HTML. Structure:

      About the role

      ... intro paragraph(s) ...

      Responsibilities

      • ... each responsibility ...

      Qualifications

      • ... each qualification ...

      Skills

      • ... each skill/education/experience ...

      Benefits

      • ... each benefit ...

      Pay

      ... salary ranges ...

      We must not include schedule. Now extract content. About the role: combine intro paragraphs. Intro: "If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The ideal candidate will reside in or around the Austin, TX area. This position is designated to provide critical support to the Field Property Claims Team. The role requires a high level of flexibility, with travel expectations of up to 80% depending on business needs. The individual will be deployed to assist in maintaining operational continuity, ensuring service quality, and supporting team performance across various regions. Assignments may vary in duration and location, and the ability to quickly adapt to new environments and team dynamics is essential." We can keep as one

      . Responsibilities: list from "Job Description Key Responsibilities:" bullet points. Let's extract each sentence that starts with a verb. - Handles all assigned claims promptly and effectively, with little direction and oversight, which may include complex and catastrophic losses. - Makes decisions within delegated authority, recommends settlement values in the disposition of claims as outlined in company policies and procedures. - Determines proper policy coverages and applies standard methodologies to conclude assigned cases according to company guidelines. - Adheres to high standards of professional conduct while delivering outstanding service. - Opens, closes and adjusts reserves according to company practices to ensure reserve adequacy. - Adheres to file conferencing notification and authority procedures. - Maintains current knowledge of assigned insurance lines; court decisions which may impact the claims function; current guidelines; and policy changes and modifications. This may require attending various seminars or training sessions. - Maintains current knowledge of local industry repair procedures and local market pricing. - Able to act for the Claims Manager. - Mentors and provides leadership to less experienced claims associates. - Provides one-on-one training and helps with training/presentations as assigned by claims management. - Partners with Special Investigation Unit and Subrogation to identify fraud and subrogation opportunities. - Assists or prepares files for suit, trial or subrogation. - Initiates and conducts follow-ups through proficient use of the claims and other related business systems. - Delivers an outstanding customer service experience to all internal, external, current and prospective Nationwide customers. - May Perform Other Responsibilities As Assigned. - Reporting Relationships: Reports to Claims Manager. Individual contributor role. We could include Reporting Relationships as separate bullet or maybe not; but it's part of responsibilities. We'll include as bullet. Now Qualifications: list from "Qualifications" paragraph. - 5 years of insurance field/property claims handling or adjusting experience - Solid experience/proficiency with Xactimate - Solid experience writing own estimates and handling claims start to finish - Strong customer service competency - Strong written & verbal communication skills - Flex team associates may receive a $100 daily bonus, plus per diem, for each workday spent deployed outside their normal territory, requiring an overnight hotel stay of three or more nights. This applies to standard (non-catastrophe) deployments involving travel of 50+ miles from home or work. Deployments may require multiple-day stays depending on business needs. - PLEASE NOTE that CAT duty is required for this position. We could split the bonus etc as separate bullet. Now Skills: from "Typical Skills And Experiences" section. We need to extract each bullet-like item. Education: Undergraduate studies in business administration or related field preferred and/or validated experience License/Certification/Designation: Successful completion of required claims certification schools or courses. Professional development such as IIA or CPCU preferred. State licensing where required. Obtain Xactimate Level 1 certification within a year of start date. Obtain Xactimate Level 2 certification within two years of employment. Experience: Five years of experience handling property claims, insurance processing or field claims adjusting. Knowledge, Abilities and Skills: General knowledge of insurance theory and practices, and contracts and their application. Property estimating and automated claims systems. Demonstrated knowledge of the investigation, consultation and settlement activities used to resolve extensive property damage claims. Proven ability to meet customer needs and provide exemplary meaningful service by guiding customers through the claims process and ensuring a positive customer experience. Analytical and problem-solving skills necessary to make decisions and resolve issues related to application of coverages to submitted claims, application of laws of jurisdiction to investigation facts, and application of policy exclusions and exceptions. Ability to establish repair requirements and cost estimates for property losses. Ability to evaluate and successfully advise on property claims. Organizational skills to prioritize work. Command of written and verbal communication skills to effectively communicate with policyholders, claimants, repairpersons, attorneys, agents and the general public. Ability to efficiently operate a personal computer and related claims and business software. Able to provide leadership to less experienced claims associates. Must be able to safely access and inspect rooftops using a ladder. Must be prepared and capable of conducting physical inspections on rooftops, including first

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