Field Property Claims Adjuster

About the role

Join us as a Field Property Claims Adjuster, traveling locally in Cheyenne, WY (82001) and surrounding areas to help customers navigate the claims process and recover after property damage. Candidates should live within or near the territory. A sign‑on bonus is available for experienced, actively licensed new hires.

Responsibilities

• Investigate and evaluate onsite to resolve complex coverage and damage issues, preparing complete repair estimates.
• Access roofs by ladder and inspect attics, crawl spaces, and basements for damage.
• Handle moderate to complex claims independently from first notice of loss to final closure.
• Work primarily in a vehicle in the field, with occasional desk assignments.
• Explain coverage, assist policyholders with itemization of damages, emergency repairs, and additional living arrangements.
• Coordinate vendor services such as contractors, emergency repair, cleaning, and replacement services.
• May be called upon for catastrophe duty.
• Participate in a comprehensive 5‑month training program (primarily virtual, with two short in‑person sessions in Lewisville, TX, and limited overnight travel).
• Receive mileage reimbursement and potentially qualify for a company‑provided vehicle after meeting mileage requirements.

Qualifications

• Working knowledge of claims handling procedures and operations.
• Proven ability to provide exceptional customer service.
• Effective negotiation skills.
• Ability to independently manage workload with good judgment.
• Strong written and oral communication and interpersonal skills.
• Computer proficiency with multi‑faceted systems.
• Bachelor’s degree or equivalent experience plus at least 1 year of directly related experience.
• Ability to obtain required licensing.
• Strong time management, organizational skills, and ability to handle multiple competing priorities.
• Understanding of building construction principles.

Pay

The typical starting salary range is determined by factors such as skills, experience, education, certifications, and location. Some roles may include commission and/or bonus earnings as outlined in the compensation plan.

Benefits

Liberty Mutual offers comprehensive benefits, workplace flexibility, professional development opportunities, and employee resource groups. Additional perks include mileage reimbursement and the possibility of a company‑provided vehicle. For full details, visit the benefits page.