Jobs · Customer Service

Field Property Adjuster II or Sr. - National General

National General · United States · 3 wk ago
RemoteRemoteCustomer Service$56k–$83k/yrFull-time

About the role

National General is a part of The Allstate Corporation, offering home, auto, and accident and health insurance, as well as other specialty niche insurance products. This role supports Northeast property and homeowner claims, focusing on weather-related losses like frozen pipes, water damage, hail, and wind.

Responsibilities

  • Possesses a deep understanding of the content of all policy types written by the company
  • Possesses strong estimating fundamentals in order to create or audit estimates of damages on 1st party homeowners' losses with complexity
  • Builds mastered relationships with both internal and external customers across multiple lines
  • Evaluates settlement alternatives by reviewing regulatory compliance and fair claims practices; makes decisions on best option
  • Negotiates settlements, makes settlement payments and documents all activities in the most complex of files across multiple lines

Requirements

This job does not have supervisory duties.

Qualifications

  • Experienced adjuster with prior carrier experience
  • Ability to handle claims from start to finish
  • Assess a wide range of complex damages
  • Work closely with public adjusters
  • Strong communication, negotiation, and diary management skills

Skills

  • Analytical Thinking
  • Business Case Analyses
  • Case Management
  • Claims Administration
  • Customer Satisfaction
  • Customer Service
  • Homeowners Claims
  • Homeowners Insurance Claims
  • Multitasking
  • Property Claims
  • Property Insurance Claims
  • Quality Management
  • Relationship Management
  • Time Management
  • Xactimate
  • Xactimate (Estimating Software)
  • Xactimate Estimating

Benefits

  • Compensation range: Field Property Cons II: $56,000 – $82,500, Field Property Sr Cons I: $65,600 – $98,200, Field Property Sr Cons II: $65,600 – $111,550
  • Includes base salary and incentive pay (commission, bonus, etc.)
  • Sign-On Bonus: $1,000 for those with the necessary licenses
  • Flexible working arrangements, including remote work with provided equipment and connectivity reimbursement
  • Access to development programs and resources to support career growth
  • Opportunity to make a real impact in the community

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