Field Performance Manager, On-Premise

About the role

Enthuse is an education-led marketing agency. We're a passionate team of marketers, educators, and instructional designers all dedicated to a singular mission – we teach the world to love our client's brands. We're also one of the fastest growing WBENC-certified, 100% women-owned and led marketing agencies in the United States. So, join us and help create engaging content, delivered by world-class storytellers through unforgettable experiences that drive real business results. And do so while taking pride in the fact that each year, we devote a portion of our profits to help empower other women entrepreneurs who often don't have equitable access to resources like capital, mentorship, and community.

This position must be based within Chicago, IL. The Field Performance Manager, On-Premise is responsible for driving commercial performance across a field unit. This position will manage a team of 5-10 customer-facing Channel Developers who are each responsible for identifying and driving commercial opportunities for a large portfolio of spirit brands in target on-premise accounts. Reporting to the agency's Director, Field Marketing, the role will assess and report on field activities and drive delivery against commercial goals.

Responsibilities

• Enforce and monitor all legal and marketing code guidelines with direct reports
• Hire, onboard, and coach local Developer team, providing mentorship, and career development
• Plan, track, and drive commercial opportunities for team using performance data
• Communicate regularly with client/distributor network to align on commercial activity for local team
• Manage financial responsibilities for local unit, including account support and T&E planning
• Lead key initiatives on behalf of designated team including: category knowledge and business skills training; point of sale management; programming implementation; brand, market, competitive and customer insight curation; local reporting efforts
• As a local market expert, seek out opportunities within the market to leverage resources and partners for client's brand portfolio
• Travel within the assigned territory to work with direct reports 1:1 to gain an understanding of individual successes and challenges
• Highlight team successes, drive support for local initiatives across the agency team and with local client and distributor partners

What success looks like

• Commercial growth (exceeding goals) in target accounts within market territories
• Positive 360º feedback from manager, direct reports, and client partners
• Share of success stories through strategic communications such that local progress is clearly communicated to and understood by both agency and client
• High team retention rate/career advancement within agency network

Physical demands

• Bending, squatting, crouching and reaching, climbing, kneeling, and stooping including to arrange and display point of sale
• Frequent lifting and moving cases of product and other objects of 50 pounds or more
• The above is not a complete listing of all miscellaneous, incidental, or similar duties which may be required from day to day

Qualifications

• College degree (4-year) or B.A./B.S. equivalent with focus on Communications, Marketing or Business strongly encouraged
• Minimum 5 years of experience in the bev-alc industry
• 2-3 years people management experience preferred
• Distributor or broker experience is a plus
• Proven strong customer relationship experience
• Strong budget management skills
• Knowledge of liquor laws, regulations, and rules
• Deep understanding of market trends and competition activity is an asset
• Excellent written and verbal communication skills
• Persuasive selling and negotiation skills are required to develop and maintain strong relationships
• Ability to work remotely
• Ability to work flexible hours and travel on an ad hoc basis including nights and weekends required
• Must have access to reliable transportation to travel to and from accounts
• Desire to lead, coach, and develop a team
• Bilingual (English and Spanish-speaking) a plus
• Manage administrative tasks with attention to meeting agency compliance guidelines and standards

Pay & benefits

• Base compensation range: $85,000.00-$95,000.00 annually
• Bonus-eligible, with bonus potential subject to applicable bonus plan terms and conditions
• Incentive opportunities plus full benefits including Medical, Dental, Vision, 401k with match, PTO time and more