Field Operations Supervisor -Colorado Springs, CO

ESSENTIAL JOB FUNCTIONS

• Oversight of the selection, hiring, and career development of all field technicians
• Establish and maintain a standard for equipping technicians with tools and test sets
• Manage the company tools and test set inventory and quickly address 'loss' issues
• Develop and maintain a district out-of-hours call out schedule
• Support the video engineering and facilities engineering departments with the planning and maintenance functions for hub sites
• Assist the video and network engineering teams with the planning of all MetroNet hub sites in terms of advising as to their location, size, exterior appearance, and internal layout
• Support the monitoring and maintenance of all hub site electronics and peripheral systems
• Assist with troubleshooting equipment failures and service affecting problems
• Rapidly respond to any security or equipment alarms
• Support Outside Plant with repair and maintenance activities
• Work with OSP manager to develop OSP preventative maintenance routines to minimize potential outages
• Provide assistance as needed with OSP repair and restoration activities
• Review all underground plant locate requests for MetroNet facilities and ensures accurate locating of subject facilities are completed timely
• Ensure OSHA, NESC, NEC, and MetroNet safety regulations and precautions are followed for all work activities
• Keep up-to-date with FCC and other regulatory requirements and standards
• Support storefront manager with local utility relations

JOB QUALIFICATIONS AND REQUIREMENTS

• Knowledge of cable franchise management
• Knowledge of economic development
• Prior hands-on experience with the installation and maintenance of customer inside wire
• Ability to use a spectrum analyzer, OTDR, and other fault diagnosis tools
• Ability to utilize Microsoft Word, Excel, and PowerPoint
• Naturally model respect for others by listening well, encouraging others, and promptly returning phone calls/e-mails
• An orientation to problem solving with facts and drive for common goals and priorities to leverage diversity of opinion

ADDITIONAL JOB REQUIREMENTS

• Public safety relations
• Leadership, policies, and systems necessary to encourage individual employee performance accountability for the following: Manage personal and vehicle safety, productivity and work quality, maintain punctual attendance, manage vehicle inventory, tools, test set utilization

Annual Salary

$55,000 - $65,000