Field Operations & Production Systems Associate

About the role

The Field Operations & Production Systems Associate supports NFL Films' production, event, and football operations. This role oversees hiring, manages onboarding, collaborates on systems improvement, and provides on-site support.

Responsibilities

• Oversee hiring operations for remote productions, including freelancers.
• Manage onboarding workflow to ensure new crew members are correctly set up in payroll and operational systems.
• Collaborate with office managers and departmental leads to strengthen and standardize hiring practices.
• Partner with the Field Operations VP and department managers to maintain, refine, and scale systems that drive efficiency and consistency.
• Coordinate logistics for football operations, including crewing, travel, scheduling, and media return for on-location crews.
• Provide on-site operational support at games and events, assisting with logistics, credentialing, crew coordination, and real-time problem solving.
• Work closely with HR and Security to coordinate background clearances for all on-location personnel.
• Partner with Finance to support the NFL’s freelance payroll company relationship, including system navigation, troubleshooting, and daily operational maintenance.
• Collaborate with Project Management to support timecard workflow accuracy and ensure project assignments are communicated clearly.

Requirements

• Bachelor’s Degree plus 3-5+ years of experience in operations, production coordination, event operations, or related fields.
• Strong organizational and systems-thinking mindset.
• Able to manage multiple workflows with accuracy and urgency.
• Excellent communication and cross-team coordination skills.
• Comfortable working in fast-paced, event-driven environments.
• Proficiency with operational systems, databases, or workflow tools (experience with payroll or credentialing systems a plus).
• Able to work nights, weekends, and travel as needed for games and events.

Preferred Qualifications

• Experience supporting production, event operations, or football operations in a fast-paced, deadline-driven environment.
• A post-graduate degree in Operations, Production or Sports related field.
• Prior experience working with freelance or project-based workforces, including understanding of crew roles and on-location production needs.
• Demonstrated ability to improve processes, document workflows, and identify operational inefficiencies.
• Experience coordinating logistics for on-location crews, including travel, scheduling, or credentialing.
• Strong analytical skills with the ability to interpret data, troubleshoot system issues, and support system development.
• Experience working with NFL Films’ operations, game-day workflows, or sports production environments.
• Ability to build strong relationships across departments, including Production Management, HR, Security, Finance, and Project Management.
• Proficiency with Microsoft Office Suite; experience with payroll or credentialing platforms is a plus.

Benefits

At the NFL, in-person work at our offices is a top priority. This role requires onsite presence at an NFL office or stadium location, and remote and/or hybrid working options are not offered. NO RELOCATION ASSISTANCE WILL BE PROVIDED.

The NFL is committed to building an inclusive work environment that reflects our incredible fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, and local laws.