Field Operations Manager - Portland, OR
Konecranes · Portland, OR · 3 days ago
HybridFull-time
Responsibilities
- Responsible for the safety of all personnel.
- Ensure monthly safety meetings, toolbox talks, vehicle/equipment inspections, and field audits are conducted in accordance with established guidelines.
- Ensure all Field Operatives meet the target for 100% POWRA completion.
- Cook up the schedule of work for all direct reports with centralized planning organization.
- Direct field management of Field Supervisors, Inspectors, Technicians, Site Managers, and Site Supervisors within assigned territory to ensure operating efficiency and job performance consistent with planned hours.
- Field location will be prioritized effectively to ensure successful completion of assigned duties.
- Ensure that all reports have tools, replacement parts, and components required to perform assigned work.
- Ensure customer satisfaction for all work performed in the assigned territory.
- Perform regular customer follow up on work performed and immediately address customer concerns / complaints.
- Responsible for the Gross Margin and Productivity of the branch operation.
- Ensure job satisfaction of all direct reports.
- Ensure that all company assets are adequately maintained and used in accordance with the manufacturers recommendations and/or industry best practice.
- Perform other duties as assigned.
Qualifications
- Demonstrated leadership experience and well-developed “people” skills.
- Strong understanding of mechanical and electrical principles.
- Good written and verbal communication skills and good PC skills.