Jobs · Customer Service · Delaware

Field Operations Manager

SOLitude Lake Management · Georgetown, DE · 3 wk ago
Customer ServiceFull-time

Benefits

Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below!

Commendations

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

About the Role

We are seeking a highly motivated and experienced Field Operations Manager to oversee our on-site operations at various lake sites. The ideal candidate will have a strong background in lake management, leadership, and a passion for environmental conservation.

Responsibilities

  • Lead and oversee all aspects of field operations, including aquatic vegetation management, water quality monitoring, fishery management, and erosion control projects.
  • Manage and motivate field crews, including technicians and seasonal staff, to ensure efficient and effective performance.
  • Provide guidance, training, and support to enhance team productivity and morale.
  • Serve as the primary point of contact for clients at project sites. Establish and maintain strong relationships with clients, addressing their concerns, providing updates on project progress, and ensuring customer satisfaction.
  • Implement and enforce quality control measures to ensure compliance with company standards, regulatory requirements, and industry best practices. Conduct regular inspections and audits to assess the quality of work performed.
  • Promote a culture of safety and adherence to safety protocols among field staff. Identify and mitigate potential safety hazards, conduct safety meetings, and ensure compliance with occupational health and safety regulations.
  • Manage resources effectively, including equipment, materials, and manpower, to optimize project outcomes and minimize costs. Coordinate equipment maintenance and repair schedules to ensure operational readiness.
  • Aid in the development and management of project budgets. Monitor project expenditures, identify cost-saving opportunities, and ensure projects are completed within budgetary constraints.
  • Ensure compliance with environmental regulations and permits governing lake management activities. Implement environmentally sustainable practices and minimize the ecological footprint of field operations.

Requirements

  • Strong leadership and interpersonal skills, with the ability to effectively communicate and collaborate with diverse stakeholders.
  • Proficiency in project management principles and techniques, including scheduling, budgeting, and resource allocation.
  • Knowledge of aquatic ecosystem dynamics, water chemistry, and relevant regulatory requirements.
  • Experience operating and maintaining equipment used in lake management activities, such as boats, herbicide applicators, and water quality monitoring instruments.
  • Familiarity with GIS software and other relevant technology tools is a plus.
  • Willingness to travel to project sites as needed.
  • Must possess a valid driver's license from state of residence.

Candidate Requirements

  • Minimum of 5 years of experience in lake management, aquatic ecology, or related field, with at least 2 years in a supervisory or management role.

Skills & Competencies

  • We are passionate about delivering excellent service to every customer.
  • We value productive, long-lasting relationships with our colleagues and customers.
  • We work together to deliver great results.
  • We all owe a duty of care to each other, our customers, local charities, the communities in which we work and to the planet.

Physical Demands and Working Conditions

  • Near-range visual acuity for detailed tasks and ability to perform activities with precision such as analyzing data, viewing computer screens or reading extensively.
  • Ability to work outdoors in various weather conditions.
  • Comfortable working in and around water bodies, including swimming.
  • Agility to navigate uneven terrain safely.
  • Adherence to safety protocols and proper use of PPE.
  • Valid driver's license and clean driving record may be required.
  • Clear verbal and written communication abilities.

Our Companies

  • We are a proud member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries.
  • We are a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries.
  • We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

Why Choose Us?

  • A career with the Rentokil family of companies can be a professional trajectory filled with opportunity.
  • We offer competitive pay and many of our roles offer performance incentives.
  • We offer professional and personal growth opportunities, including training and development programs.
  • We provide tuition reimbursement benefits for Full-Time Colleagues.
  • We offer comprehensive health and wellness benefits, including medical, dental, vision, disability, and life insurance.
  • We offer savings and retirement plans, including a 401(k) retirement plan with company-matching contributions.
  • We prioritize work-life balance with vacation days, sick days, company-paid holidays, and floating holidays.
  • We have a company mindset that prioritizes health, safety, and flexibility.

What We Offer

  • Professional and Personal Growth
  • Training and Development Programs
  • Tuition Reimbursement Benefits (for Full-Time Colleagues)
  • Health and Wellness
  • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
  • Medical, Dental, Vision, Disability, and Life Insurance
  • Multiple avenues to grow your career
  • Savings and Retirement
  • 401(k) retirement plan with company-matching contributions
  • Work-Life Balance
  • Vacation days & sick days
  • Company-paid holidays & floating holidays
  • Company mindset that prioritizes health, safety, and flexibility

Disclaimer

  • The above statements are intended to describe the general nature and level of work being performed by colleagues assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of colleagues so classified. All colleagues may be required to perform duties outside of their normal responsibilities from time to time, as needed.
  • California residents click here to review your privacy rights.
  • It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Similar jobs

Field Operations Manager

PHFM | Facilities Maintenance - Interior & Exterior ServicesBaltimore, MD· 2 mo ago
RemoteManagementapply on recruiting.paylocity.com

Field Operations Manager

PHFM | Facilities Maintenance - Interior & Exterior ServicesDallas, TX· 5 mo ago
RemoteManagementapply on recruiting.paylocity.com