Field Operations Manager

About the role

Since 1953, Ferguson has been a source of quality supplies for a variety of industries, serving customers in commercial/mechanical, facilities supply, fire and fabrication, HVAC, industrial, residential trade, residential building and remodel, waterworks, and residential digital commerce. With approximately 36,000 associates across 1,700 locations, Ferguson is a Fortune 500 company that builds better infrastructure, homes, and businesses. Ferguson is now hiring an Operations Manager to lead business operations at the Pflugerville location. This role provides leadership for customer‑facing associates and branch functions, reports to the Branch Manager, oversees 21 associates with direct oversight of 5 associates.

Responsibilities

• Champion the development, implementation, and continuous improvement of organizational management protocols, practices, and tools.
• Drive safety, quality, and profitability to meet or exceed company objectives.
• Act as a strategic partner on the leadership team and liaison among different departments to improve operational results.
• Ensure warehouse operations are led with efficiency and success.
• Handle inventory control in the warehouse.
• Interact with vendors to coordinate inventory returns.

Qualifications

• Bachelor’s degree preferred; equivalent experience will be considered.
• 2+ years of management/leadership experience coupled with handling inventory or operational tasks.
• Ability to adapt and change processes to keep pace with evolving business requirements.
• Outstanding organizational and leadership skills to optimally respond to urgent situations.
• Process‑oriented with good judgment and decision‑making abilities.
• Strong interpersonal skills and a desire to lead a team.
• Confirmed understanding of OSHA and DOT regulations.
• Strong technical skills, including proficiency with Microsoft O365 applications.

Benefits

Ferguson offers a holistic benefits package that supports mental, physical, and financial well‑being. Benefits include health, dental, and vision insurance; paid time off; life insurance; a 401(k) plan with company match; mental health coverage; gender‑affirming and family‑building benefits; paid parental leave; associate discounts; community involvement opportunities; and additional inclusive enhancements adaptable to diverse situations and needs.

Pay

Pay Range: $4,331.70 – $9,529.30 per month (salaried). This role is eligible for a bonus or incentive plan.