Field Operations Manager

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. We exist to make our customers’ complex projects simple, successful, and sustainable by proactively solving problems, adapting, and growing to continuously serve our customers, communities, and each other. Ferguson, a Fortune 500 company, provides best-in-class products, service, and capabilities across Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks, and Residential Digital Commerce. With approximately 36,000 associates across 1,700 locations, Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful.

About the role

This role provides leadership for our customer-facing associates and branch functions in the South Region. Reports to the South Region HVAC Customer Group Operations Manager.

Responsibilities

• Champion the development, implementation, and continuous improvement of organizational management protocols, practices, and tools
• Partner with General Managers, Branch Managers, and Area Sales Managers to drive inventory optimization and support profitability across the HVAC business
• Collaborate with vendors to align on strategies that support and achieve profitability goals
• Partner with vendors to ensure timely delivery of inventory to support business needs
• Work closely with the pricing team to implement and sustain initiatives that enhance overall profitability
• Drive safety, quality, and profitability to meet or exceed company objectives
• Ensure warehouse operation is led with efficiency and success

Requirements

• Bachelor’s Degree is preferred; equivalent experience will be considered
• HVAC industry experience preferred
• 5+ years of management/leadership experience coupled with handling inventory/operational tasks
• Warehouse Management System (WMS) experience is recommended
• Ability to adapt and change processes to keep pace with evolving business requirements
• Outstanding organizational and leadership skills to optimally respond to urgent situations
• Must be process-oriented with good judgment and decision-making abilities
• Strong interpersonal skills and the ability and desire to lead a team
• Confirmed understanding of OSHA and DOT regulations
• Strong technical skills, including but not limited to Microsoft O365 applications

Benefits

Ferguson is committed to a holistic approach toward benefits plans and programs that support the mental, physical, and financial well-being of our associates. Our competitive offering includes:

• Health, dental, and vision insurance
• Paid time off
• Life insurance
• 401(k) with company match
• Mental health coverage
• Gender-affirming and family-building benefits
• Paid parental leave
• Associate discounts
• Community involvement opportunities

Pay

Pay Range: $4,541.67 - $8,008.34 monthly for salaried roles. This role is bonus or incentive plan eligible. Starting wage may be higher in certain locations based on local or state wage requirements.