Field Operations Coordinator

About the role

The Field Operations Coordinator plays a crucial role in the day-to-day operations of Junkluggers, a fast-growing, eco-friendly junk removal franchise. This position requires 2-3 years of supervisory or crew lead experience in a similar industry, strong logistical and time management skills, and the ability to lead by example.

Responsibilities

• Coordinate daily dispatch and routing of crews.
• Ensure jobs are completed safely and to brand standards.
• Serve as backup for team members when needed.
• Conduct site visits and problem-solve in real time.
• Supervise and support a growing team of drivers and luggers.
• Lead training and onboarding of new field staff.
• Monitor performance, hold team accountable, and document issues.
• Foster a culture of teamwork, safety, and professionalism.
• Address customer issues promptly and professionally.
• Uphold company values, mission, and eco-friendly standards.
• Conduct regular checks on trucks and equipment.
• Cook up maintenance and report repairs.
• Track hours, reconcile paperwork, and update internal systems.
• Communicate regularly with the General Manager/Owner.
• Absorb and assist with hiring and scheduling as needed.

Requirements

• Strong logistical and time management skills.
• A positive, proactive attitude with high accountability.
• Excellent communication (verbal & written).
• Willingness to jump in the truck or help on-site when needed.
• Tech-savvy and able to use dispatch tools, spreadsheets, and mobile apps.
• Valid driver’s license preferred.

Benefits

• Weekly pay + bonuses.
• Supportive team culture.
• Career growth opportunities within a fast-growing brand.