Field Operations Coordinator
The Junkluggers · Silver Spring, MD · Yesterday
AdministrativeFull-time
About the role
The Field Operations Coordinator plays a crucial role in the day-to-day operations of Junkluggers, a fast-growing eco-friendly junk removal franchise. This position requires 2-3 years of supervisory or crew lead experience in a similar industry, strong logistical and time management skills, and the ability to lead by example.
Responsibilities
- Coordinate daily dispatch and routing of crews
- Ensure jobs are completed safely and to brand standards
- Serve as backup for team members when needed
- Conduct site visits and problem-solve in real time
- Supervise and support a growing team of drivers and luggers
- Lead training and onboarding of new field staff
- Maintain a culture of teamwork, safety, and professionalism
- Address customer issues promptly and professionally
- Uphold company values, mission, and eco-friendly standards
- Conduct regular checks on trucks and equipment
- Coordinate maintenance and report repairs
- Track hours, reconcile paperwork, and update internal systems
- Communicate regularly with the General Manager/Owner
- Aid in hiring and scheduling as needed
Requirements
- Strong logistical and time management skills
- Positive, proactive attitude with high accountability
- Excellent communication (verbal & written)
- Willingness to jump in the truck or help on-site when needed
- Tech-savvy and able to use dispatch tools, spreadsheets, and mobile apps
- Valid driver’s license preferred
Benefits
- Weekly pay + bonuses
- Supportive team culture
- Career growth opportunities within a fast-growing brand