Field Medical Coordinator (O-5 Billet) Non-Supervisory - (El Paso AOR) - External

About the role

This role involves coordinating medical, mental health, dental, and durable medical equipment services for detained non-citizens at non-IHSC facilities, ensuring compliance with ICE standards, conducting site visits, case monitoring, and providing medical expertise. Travel and 24/7 availability are required. This is a non-supervisory position.

Responsibilities

• Provides medical consultation services for the incumbent's assigned area of responsibility (AOR) Field Office Director (FOD) and relevant field office staff regarding the health care of incoming or detained non-citizens in the custody of ICE at non-IHSC facilities.
• Serves as the medical subject matter expert and medical liaison for the FOD and field office, contract facility medical staff, and IHSC headquarters.
• Recommends and assists with determination and coordination of alternative placement options for detained non-citizens with complex medical and mental health care needs.
• Conducts routine and ad hoc site visits at ICE/ERO designated facilities within the Field Office Director's AOR and formally reports site visit findings to ICE/ERO and IHSC for review and approval of medical compliance findings related to ICE National Detention Standards (NDS) and Performance-Based NDS (PBNDS) standards.
• Evaluates ongoing non-IHSC facility medical compliance with ICE NDS, and PBNDS through tracking and trending facility performance and internal and external site visit findings.
• Initiates, monitors, and evaluates success action plan (SAP) for areas of noncompliance with ICE NDS and PBNDS standards.
• Conducts independent medical reviews as requested by IHSC headquarters or the FOD.
• Investigates complaints, conducts formal medical record reviews, and devises formal response reports related to detained non-citizen health care in response to inquiries as assigned by IHSC Taskings and Program Support Unit or IHSC leadership.
• Provides AOR case monitoring and reporting.
• Ensures appropriate safe release plan for continuity of care is established prior to release or removal of ICE detained non-citizens with complex health care needs.
• Provides orientation and ongoing training and guidance to respective custody and medical staff in non-IHSC facilities regarding medical standards and any relevant IHSC policies, procedures, and directives.
• Notifies and updates IHSC and ICE/ERO via the Unified Patient Tracking System (UPTS) on reportable incidents to include emergency department referral, hospital admission/discharge, psychiatric emergency, death, pregnancy, transgender, hunger strike, suicide attempt, abuse or neglect, and sexual assault per designated process.
• Reviews and assists in adjudicating specialty appointment requests for outside medical, mental health, dental, and DME services.
• Provides guidance, recommendations, and support to ICE regarding appropriate placement of detained non-citizens with special/complex medical and mental health needs.
• Affords assistance to contract medical facilities with the provider recruitment approval process for detained non-citizens in the custody of ICE.
• Liaises with the FOD/field office, medical staff at non-IHSC staffed detention facilities and IHSC headquarters on Serious Mental Illnesses (SMI), serious mental disorders/conditions, and patients deemed incompetent per designated process.
• Collaborates with the Behavioral Health Unit (BHU) for notification and ongoing monitoring for suicide watches.
• Collaborates with the BHU to coordinate safe release planning for SMI cases.
• Provides AOR case monitoring and reporting on all Serious Detainee Illnesses (SDI) cases per designated process.
• Provides tracking notifications and updates via IHSC PHSP tracking sources on infectious disease cases.
• Notifies and updates IHSC and ICE on AOR reportable incidents regarding detained non-citizens via the IHSC Incident Reporting System and other designated processes.
• Devises and submits formal reports and responds to non-routine and informal requests from leadership/ IHSC Taskings and Program Support Unit.
• Accesses interpretation and/or translation services as needed to ensure optimal communication with detained non-citizens or others who are not proficient in the English language.
• Liaises with non-IHSC facility/IHSC and outside pharmacies to acquire medications for detained non-citizens to include travel packs, transfer medications, vaccines, and specialty medications through designated processes.
• Provides cross coverage and support for other AORs/Field Medical Coordinators, RFMCs, DRFMCs, and Regional Program Managers (RPM) as needed (e.g., annual leave, TDY assignments, illness).
• Available 24/7 to address urgent or emergent issues related to detained non-citizen health care, provide updates to the Field Office and IHSC Headquarters on non-citizens in the hospital, and respond to other significant event notifications as needed.
• TDY as needed to provide clinical care support at IHSC-staffed detention facilities with critical staffing needs or other designated missions.
• Assumes additional duties as assigned by supervisory chain of command.

Requirements

• You must be a U.S. citizen to apply for this position.
• You must successfully pass a background investigation.
• You must successfully pass a drug screen.
• Males born after 12/31/59 must certify registration with Selective Service.

Qualifications

• Competencies:
  • Leadership skills.
  • Strong interpersonal skills.
  • Strong problem solving, judgment and decision-making skills.
  • Integrity/Honesty.
  • Cultural competency.
• Required Knowledge, Skills, and Abilities:
  • Must be an Advanced Practice Provider (Nurse Practitioner/Physician Assistant) or Registered Nurse who has worked in the clinical setting for at least 2 years.
  • Current or obtained proficiency in ICE medical standards.
  • Maintains current/documented professional license.
  • Maintains current CPR/BLS certification.
  • Plays clinical activities with the scope of clinical license in times of critical needs within the agency.
  • Achieves and maintains certification as indicated by FMCU leadership.
  • Plans and organizes individual workload and travel schedule utilizing IHSC travel policies.
  • Flexibility and adaptability to sudden changes in schedules and work requirements.
  • Excellent verbal and written communication skills.
  • Strong organizational and time management skills.
  • Computer literacy of MS Office applications.