Field Mechanic

About the role

Tennant Company is a globally recognized leader in the cleaning equipment industry, with a history dating back 150 years. Our commitment is to develop and manufacture innovative and sustainable solutions that help create a cleaner, safer, and healthier world. Our diverse workforce operates across the globe, offering opportunities for growth and development.

Responsibilities

• Diagnose and resolve complex equipment issues on customer-owned Tennant products and similar competitor models.
• Plan and execute daily service activities, including contacting customers to schedule services and maintaining open communication regarding service expectations, timelines, billing, and future service needs.
• Create and maintain records of all service activities and business reporting documentation.
• Ensure cleanliness and organization of all Tennant Company property, including the company vehicle, tools, parts, inventory, and equipment.
• Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success.

Requirements

• A high school diploma or equivalent.
• A valid driver's license meeting Tennant Company's driving policy requirements.
• A minimum of 3 years of experience troubleshooting and repairing combustion engines (LP, Diesel, or Gas), mechanical and electrical systems, using hand and power shop tools, equipment, and diagnostic devices, and using a personal computer, MS Office Suite, and email.
• Previous experience and knowledge working on mobile equipment (forklifts, heavy equipment, etc.) and direct customer interaction.

Preferred Experience

• Vocational schooling in automotive/diesel/electrical.

Physical Requirements

• Able to lift up to 60 pounds, with most items weighing between 2 and 20 pounds.
• Frequent sitting, standing, twisting, reaching, pushing, and pulling, bending, stooping, kneeling, or squatting daily.
• Driving a van to and from customer sites daily, including frequent driving time of 3+ hours daily.

Benefits

• Competitive salary based on experience.
• Performance-based incentives structure.
• Excellent benefits package including health insurance, 401(k), disability, life insurance, paid time off, and voluntary benefits.
• Company-provided service vehicle, cell phone, tablet, uniform, specialty tools, and comprehensive training program.