Field Mechanic

About the role

Tennant Company is a globally recognized leader in the cleaning equipment industry. With more than $1B in revenue and operations across the globe, our Service team is a differentiator. Our Field Service Technicians maintain, troubleshoot, and repair battery, engine-powered, and robotic Tennant products.

Responsibilities

• Perform preventative maintenance and resolve complex problems by troubleshooting and repairing mechanical, electrical, hydraulic systems and combustion engine problems on customer-owned Tennant products and similar competitor models.
• Own your territory and plan your daily schedule, including contacting customers to schedule all service activities, and ensure open communication with customers regarding service expectations, timeline estimates, billing, and future service needs.
• Create and maintain records of all service activities and business reporting documentation.
• Ensure cleanliness and organization of all Tennant Company property. This includes the company vehicle, tools, parts, inventory, and equipment.
• Follow all safety protocols and utilize proper PPE.
• Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success.

Requirements

• High school diploma or equivalent
• Valid driver's license plus meet Tennant Company driving policy requirements
• Minimum of 3 years of experience:
• Troubleshooting and repairing combustions engines (LP, Diesel, or Gas)
• Troubleshooting and repairing mechanical and electrical systems
• Using hand and power shop tools, equipment, and diagnostic devices
• Using a personal computer, MS Office Suite, and email

Preferred Experience

• Vocational schooling in automotive/diesel/electrical
• Previous experience and knowledge:
• Working on Mobile Equipment (Forklifts, Heavy Equipment, etc.)
• Previous experience working directly with customers

Physical Requirements

• Must be able to lift 60 pounds, with most items weighing between 2 and 20 pounds. Occasionally may be required to lift items weighing up to 90 pounds. Assistance should be provided for items weighing over 60 pounds.
• Frequent sitting, standing, twisting, reaching, pushing, and pulling, bending, stooping, kneeling, or squatting daily.
• Driving a van to and from customer sites daily, including frequent driving time of 3+ hours daily.

Benefits

• Competitive Salary
• Performance-based incentives structure
• Excellent benefits package (eligible on 1st day of employment)
• Company Service Vehicle
• Cell phone and Tablet
• Uniforms
• Specialty Tools
• Comprehensive training program including ride-along, virtual and factory-based training
• Monday-Friday schedule; work-life balance

Pay

$61,600 - $92,400

Schedule

Monday-Friday

Qualifications

None specified

Skills

Not specified

Benefits

A comprehensive benefits package including multiple medical plan options, 401(k) with a 100% match up to 6%, paid vacation time, up to 8 paid company holidays and 3 personal holidays per year, dental and vision coverage, wellness rewards, robust family support programs, company-paid disability and life insurance, and a full Employee Assistance Program.

Defining Our Employee Value Proposition

At Tennant Company, we discover fulfilling work with opportunities for growth and meaningful recognition. We drive the quality and innovation our customers rely on in our products and services. We connect with people who care about each other, our brands and our communities.

Equal Opportunity Employer

Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, physical or mental disability, age, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by state or federal law or local ordinance.