Field Manager

The Role

This role is ideal for someone who loves being out in the field, meeting families, supporting caregivers, and representing our agency in the community. You’ll conduct in-home assessments, maintain strong client relationships, and help drive growth through referral development and community engagement.

Client Experience & Field Assessments

• Congduct in-home care assessments and reassessments
• Build strong, trusting relationships with clients and families
• Ensure care plans are accurate, personalized, and aligned with client needs
• Serve as a responsive, compassionate point of contact for client concerns

Caregiver Support & Oversight

• Partner with caregivers to ensure successful client-caregiver matches
• Provide field support, oversight, coaching, and communication as needed
• Conduct annual reviews and supervisory visits
• Help maintain continuity and quality of care

Business Development & Community Outreach

• Represent With A Little Help at community events, senior centers, and partner organizations
• Build and nurture referral relationships with healthcare and community partners
• Identify opportunities to expand our presence and strengthen our reputation
• Support marketing initiatives and local engagement efforts

Operational Coordination

• Collaborate closely with the office team to ensure smooth scheduling and service delivery
• Maintain accurate documentation and follow established processes
• Support the overall client services workflow with reliability and professionalism

Who You Are

You’re the kind of person who lights up when you walk into a client’s home or meet a new community partner. You’re organized, empathetic, and comfortable juggling multiple priorities in a fast-moving environment.

You likely bring:

• Experience in home care, home health, senior services, social work, or related fields
• Strong communication and relationship-building skills
• Comfort working independently in the field
• A reliable, compassionate, service-oriented mindset
• Ability to manage details while staying connected to the bigger picture

Compensation & Benefits

• Competitive salary (DOE)
• Health, dental, vision
• PTO and paid holidays
• Mileage reimbursement
• Professional development opportunities

Why This Role Matters

Families trust us with what matters most - the safety, dignity, and well-being of their loved ones. As a Client Services Supervisor, you are the face of that promise. You ensure that clients feel supported, caregivers feel valued, and our community sees us as a partner they can rely on.

If you want a role where your work has immediate, human impact - this is it.