Field Manager

About the role

Assist and oversee the start-up and/or management of an existing project. Supervises planning and coordination of project activities inclusive of staffing, training, performance management, and customer relations to ensure all aspects of project expectations are achieved. This full-time Field Manager position supports the Advanced Mobile Leak Detection (AMLD) program, which surveys natural gas pipeline systems using specialized vehicle-based technology. Preferred experience conducting gas leak surveys and utilizing leak detection technologies.

This position requires travel throughout the assigned territory, including regular travel within Virginia (VA), Maryland (MD), Pennsylvania (PA), and Ohio (OH). Candidates must be willing and able to travel 35% of their time to support business operations across these states.

Responsibilities

• Oversee the day-to-day operations of a single project, including the leadership and proper manpower utilization of field technicians and support staff
• Promote health and safety awareness and education to employees and work to identify and minimize workplace hazards
• Interact with internal and external clients to deliver optimal performance with systems and processes in place
• Understand the scope of work and estimate the time involved in the creation and maintenance of the daily schedule
• Manage work delays, emergencies, and other disruptions to work schedules
• Manage and monitor operating and budgetary metrics while diagnosing and improving procedures to improve operational efficiency, budget compliance, and increase customer service performance
• Communicate effectively, verbally and in writing, with client contacts, back-office operations, and employees daily
• Assign work to Supervisors and Field technicians as necessary
• Manage staff selection, development, and retention on projects
• Participate in weekly or bi-weekly individual production meetings to review job status, and coordinate draws/invoices, budgets, schedules, etc.
• Ensure all employees follow safety guidelines and oversee the quality of work performed
• Follow organizational policies and procedures and ensure staff compliance

Qualifications

• Working knowledge and proficiency with Microsoft Excel, Word, and SharePoint and the ability to quickly learn proprietary software systems
• Ability to adopt new technology
• Ability to organize and perform work efficiently, strong attention to detail
• Ability to translate strategy into action
• Constantly observing and practicing ethical decision making
• Budget management skills
• Ability to meet deadlines under pressure and/or frequently deal with rapidly changing work schedules and environmental conditions throughout the project life cycle
• Strong written and verbal communication and presentation skills
• High school diploma or equivalent
• Previous experience in the utility industry
• Internal candidates: Minimum six months of supervisory or team lead experience
• External candidates: Minimum one year of supervisory or team lead experience
• Strong leadership skills directing the performance of others
• Strong customer service and client service skillset

Schedule

This is a full-time position. Days of work are Monday through Friday. Hours will vary based on client expectations and work availability. Occasional evening and weekend work may be required as job duties demand.

Work Environment

The job requires time outside in various weather conditions and varying terrain and time in an administrative environment.

While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus.