Field Manager

About the role

American Greetings seeks an experienced Field Manager for the Oklahoma City area. This full‑time salaried position leads a team of associates to drive retail execution, maximize sales of American Greetings products, and serve as the brand’s face within a defined territory (North: Blackwell, OK; South: Oklahoma City, OK; East: Broken Arrow, OK; West: Woodward, OK). The role requires a valid driver’s license and eligibility to be a company driver, with work split between a retail environment and a home‑based office, extensive driving up to 70% of the time, and occasional travel outside the territory. Physical demands include regularly standing, walking, and sitting; using hands to finger, handle, or feel; reaching with hands and arms; frequently speaking and/or listening; frequently lifting, pushing, or moving up to 40 lbs; and requiring close vision, color vision, depth perception, and the ability to adjust focus. Reasonable accommodations may be made for individuals with disabilities.

Responsibilities

• Lead a team of associates to execute chain and corporate programs, maintain account standards, and profitably maximize sales.
• Review sales performance to forecast in assigned accounts and implement programs to meet goals.
• Call on accounts within the territory per established call frequencies.
• Build and maintain relationships with managers, owners, and store personnel while adhering to company policies.
• Manage the Merchandiser Service Cycle to maintain account standards and maximize sales volume at store level.
• Effectively execute and maintain regular work schedules with merchandisers to ensure displays meet corporate and chain standards using approved service budgets.
• Interview, hire, and train direct reports, ensuring compliance with recruitment/onboarding laws and company policies.
• Provide ongoing coaching and performance feedback; partner with District Manager and HR on employment‑related matters.
• Coordinate set‑ups for new accounts and revisions.
• Achieve annual territory sales forecast, service model goals, key metrics; manage expense,