Field Maintenance Technician II - Restaurant Equipment

Position Summary

The Food and Beverage Equipment Technician is responsible for maintaining, repairing, and installing a variety of food and beverage service equipment to ensure functionality, safety, and compliance with sanitation standards. Key responsibilities include troubleshooting, performing preventive maintenance, and minor repairs in plumbing, electrical, HVAC, and general building systems.

Responsibilities

• Troubleshoot and independently repair food and beverage equipment, including diagnosing and resolving complex technical issues.
• Aid with the installation, programming, and calibration of food and beverage systems, including refrigeration and dispensing units.
• Lead smaller maintenance or repair projects, ensuring tasks are completed efficiently and to company standards.
• Mentor entry-level technicians by providing guidance, support, and on-the-job training to improve their technical skills.
• Collaborate with vendors or contractors for equipment repairs and installations, ensuring adherence to company and industry standards.
• Manage inventory, including stocking supplies, ordering parts, and resolving discrepancies promptly.
• Communicate effectively with store personnel, delivering excellent customer service and maintaining professionalism.
• Maintain accurate and timely work order notes while meeting KPI metrics for travel time, SLA, and efficiency.
• Adhere to workplace safety protocols, company policies, and industry regulations (e.g., OSHA, safety codes, building codes) while completing tasks.
• Identify and promptly report safety hazards or compliance issues to the maintenance supervisor.

Requirements

• Minimum Education: High School or GED
• Preferred Education: Trade License in refrigeration, plumbing, or electrical (where available)
• Minimum Experience: 3-5 years of relevant experience in equipment repair for food/beverage service or a related technical field
• Preferred Experience: 5+ years with demonstrated troubleshooting and repair skills
• Licenses/Certifications: EPA Universal
• Physical Requirements: Must be able to work safely in confined spaces as required by the role, able to lift up to 10 pounds, frequently lift up to 25 pounds, and occasionally lift up to 80 pounds, using proper lifting techniques and equipment as needed, able to stand or walk for up to 8 hours per day, able to perform physical tasks such as reaching overhead, bending, squatting, twisting, grasping, gripping, and performing repetitive movements, comfortable working in environments with varying temperatures, including cold and hot conditions, as required by the role

Working Relationships

• Work directly with Department teammates.
• Frequent communication with other departments or teams, and External Vendors.

Additional Info

• At Cumberland Farms, it’s important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team.
• If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.
• In the spirit of pay transparency, we’re sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications.
• Base pay represents just one part of our total rewards approach. We’re proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.