Field Installation Technician

About the role

Sioux Falls, SD
Do you take pride in hands-on technical work that keeps businesses running smoothly? Are you motivated by problem-solving, craftsmanship, and delivering an excellent customer experience? If so, we’d love to meet you.

Responsibilities

• End-User System Installation (55%): Deliver and install systems—including printers, copiers, and connected devices—on-site with precision and professionalism. Follow all installation specifications, schedules, and budgets. Document activities, use appropriate tools and platforms, and communicate effectively. Provide post-installation guidance and support to end users. Identify, analyze, and resolve unanticipated installation challenges in the field.
• Capability Development (30%): Develop and demonstrate strong communication and technical skills. Continuously enhance your technical knowledge, including emerging office technologies. Support and mentor others (including student labor or new team members). Contribute to a culture of teamwork and continuous improvement.
• Technical Support Activities (15%): Accept and complete all assigned field or in-office technical tasks. Perform routine maintenance, calibration, and updates on printer and copier systems. Prioritize and document all activities thoroughly. Proactively communicate issues to supervisors and request support when needed.

Requirements

• Proven experience in field installation, IT systems, or office technology.
• Specialization in printer and copier installation, configuration, and maintenance.
• Ability to work independently and follow installation specifications thoroughly.
• Strong communication skills to guide users and collaborate with teammates.
• A proactive, responsible, and adaptable approach to problem-solving.
• Detail-oriented and accountable—you take ownership of your work from start to finish.
• Eager to learn new technologies and continuously improve technical capabilities.
• Team player who values collaboration, professionalism, and customer care.

Qualifications

• A technical degree or equivalent field experience is preferred.

Skills

• Technical proficiency in printer and copier installation, configuration, and maintenance.
• Excellent communication and problem-solving skills.
• Adaptability and a proactive approach to challenges.
• Detail-oriented and accountable work ethic.
• Continuous learning and improvement mindset.
• Collaborative and supportive team attitude.

Benefits

• Competitive compensation
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO) and holidays
• Life and disability insurance
• Career growth and professional development opportunities

Pay

• Competitive compensation

Schedule

• Flexible schedule to accommodate field work