Field Installation Technician

Key Responsibilities

• Install, configure, and troubleshoot POS systems, network equipment (routers, switches, wireless access points), PCs, and other hardware.
• Perform low-voltage cabling installations, including pulling, routing, and terminating Cat5e, Cat6, and fiber optic cables per industry standards.
• Conduct pre-installation site surveys to plan equipment placement and anticipate challenges.
• Collaborate with project managers, customers, and fellow technicians to ensure seamless project execution.
• Adhere to all safety protocols and company policies on-site.
• Deliver excellent customer service while maintaining a professional presence.
• Complete accurate, detailed installation reports and documentation.
• Maintain company tools and equipment responsibly.

Requirements

• High School Diploma or GED required.
• Proven experience as an Installation Technician or similar role, with a strong focus on POS systems, networking, and PC hardware.
• Expertise in low-voltage wiring and terminations, including familiarity with connectors and testing equipment.
• Experience pulling and managing cables in commercial or industrial settings.
• Skilled in using powered hand tools safely and effectively.
• Able to read and interpret technical diagrams and blueprints.
• Strong troubleshooting skills and independence in resolving technical issues.
• Excellent communication, organization, and interpersonal skills.
• Valid driver’s license and clean driving record.

Preferred Qualifications

• Certifications such as CompTIA A+, Network+, BICSI, or manufacturer-specific credentials.
• Experience with large-scale installations in retail, restaurant, or distribution center environments.
• Knowledge of multiple operating systems (Windows, Linux) and network protocols.

Work Environment & Travel

This position requires extensive travel (approximately 85%) to customer locations across various regions. Overnight stays will be required to meet project demands. Weekend work may be necessary based on customer specifications and project timelines. Must be able to lift and carry equipment weighing up to 75 pounds, climb ladders, and work in various physical environments. Must be able to operate scissor lifts, man lifts and understand safety protocols related to this machinery.

Benefits

Eligible employees may participate in a comprehensive benefits program that includes medical, dental, and vision coverage, 401(k) with company match, paid time off, company-paid holidays, and short- and long-term disability coverage.

Equal Employment Opportunity Statement

DecisionPoint Technologies is an equal opportunity employer. All employment decisions are made without regard to any status protected by applicable federal, state, or local laws.

Pay

$20.00 - $30.00 per hour