Field Implementation Specialist III - IAH - 16481

Role Overview

We are seeking a Field Implementation Specialist to perform and assist with site surveys and installations. This role involves handling Internal Moves, Adds, and Changes (IMACs), as well as projects of various sizes. The position requires a hands-on approach to technical support and project logistics in a dynamic airport environment.

Responsibilities

• Perform site surveys and installations for IMACs and projects.
• Manage PC migrations, deployments, and printer/peripheral hardware installations.
• Handle application configuration and installation.
• Maintain tracking of all tagged assets and update assigned tickets for break-fix, IMAC, and project tasks.
• Perform preventative maintenance on company equipment.
• Drive vehicles, including golf carts, on airport property and local access roads.
• Lift and move computer equipment weighing up to 50 pounds.

Required Qualifications

• Minimum 3 years of hands-on implementation experience in network infrastructure, copper/fiber deployment, or PC migration.
• A working understanding of PC, printer, and peripheral hardware setup and support.
• Proficiency in software installation, configuration, and support.
• Must be able to travel 40% of the time.
• Availability to work weekends and nights as needed.
• Ability to lift at least 50 pounds.
• Must be able to climb ladders and work with little to no supervision.
• Excellent communication and customer service skills.

Preferred Qualifications

• A valid passport is preferred for travel.
• Experience with CCTV and access control systems.

Benefits

• Medical, dental, vision, life, and disability insurance plans with optional supplemental coverage.
• Employee Stock Purchase Program (ESPP) and 401(k) with company match after 12 months of tenure.
• Health Savings Account (HSA) eligibility on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program, access to certification prep, and a library of technical and leadership courses/books/seminars after 6+ months of tenure.
• Certification discounts and other perks through associations such as CompTIA and IIBA.
• Dedicated customer service team for consultants and a certified Career Coach.