Field Experience Counselor - Online Division - Grand Canyon University

Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in.

About the role

Join us at Grand Canyon Education's College of Education as a Field Experience Counselor to coordinate key aspects of practicum activities. This position acts as a liaison to faculty members and students.

Responsibilities

• Collects and tracks immunization and health and safety documentation required for practicum rotations.
• Ensures students meet all required deadlines and notifies appropriate parties of non-compliance.
• Communicates to students and faculty before documentation expires or a file becomes out of date.
• Assists with placement of students in practicum rotations, including monitoring site issues.
• Handles high volume of outbound and inbound student calls while meeting GCU customer service standards.
• Establishes rapport and relationships with students.
• Encourages students to ensure they are on track with meeting practicum requirements.
• Works as part of a high-performance team and encourages and supports other team members.
• Handles multiple priorities and tasks in an effective and efficient manner.

Requirements

• Bachelor’s degree preferred; candidates that have relative work experience will be considered.
• 6 months related professional experience in higher education preferred.
• A combination of education and relevant work experience may be substituted.
• Ability to effectively present information and respond to questions from managers, students, and the general public.
• Ability to handle a high-volume of inbound/outbound calls effectively.
• Strong skills in Microsoft Office Suite.
• Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

Benefits

• A career where your work makes a difference in students’ lives.
• Opportunity to work from home.
• Ongoing professional development and growth.
• Outstanding benefits and work perks.
• Generous PTO starting at 20 business days per year, 11.5 paid Holidays, and Tuition Benefits.
• Collaborative and supportive work environment...and more!

Pay

Starting salary is $38,000 per year; this role offers a tenure-based compensation plan which includes annual increases.