Field Excellence Lead, US Commercial

About the role

This position is hybrid-based to Biogen's Cambridge MA offices with in-office presence, however there may be exceptions for strong US-Remote based talent to be considered.

Responsibilities

• Translate data-backed insights into actionable field plans to drive performance.
• Develop and scale best practices generated by field teams into national action plans.
• Serve as the voice of the field, improving field-readiness of operations and home office deliverables.
• Drive adoption of Commercial Operation deliverables, including communications, CRM, and training.
• Lead TA-specific special projects, aligning field effectiveness priorities with DGMs and Sales VPs.
• Collaborate with cross-functional teams to ensure integrated and compliant operations.
• Shape and optimize operating models, call planning, and targeting for enhanced field performance.
• Enhance performance management and field enablement capabilities.
• Partner with Therapeutic Area and Sales leadership to execute strategic initiatives.
• Manage stakeholder relationships to ensure effective communication and collaboration.
• Continuously assess and improve field effectiveness through analytics and systems integration.

Requirements

• Bachelor’s degree required; Advanced degree (MBA, MSc, PhD) preferred.
• At least 7 years of experience in biotech/pharma field sales and commercial sales operations, having led sales teams at the regional level before advancing into sales operations/HQ roles.
• Proven success in translating strategy into operational execution.
• Experience with CRM platforms, with Veeva strongly preferred.
• Strong communication, storytelling, and stakeholder management skills.
• Executive presence and ability to influence in matrix environments.

Preferred Skills

• Experience in Pharma Marketing and Pharma Analytics.
• Demonstrated ability to lead field effectiveness-related priorities.
• Strategic thinking with a focus on scalability and compliance.