Field Equipment Technician

About the Role

Our Material Handling Group is seeking a full-time Forklift Field Service Technician / Mechanic for our East Syracuse, NY branch. This position is first shift, Monday through Friday, and is hourly (no flat rate). Field Technicians are provided a company service van (driven home daily) and a fuel card.

Responsibilities

• Perform preventative maintenance on customer forklifts and other material handling equipment
• Diagnose and repair all forms of customer equipment
• Complete each repair job in a timely, efficient, and professional manner
• Provide exceptional customer service
• Work and manage workloads independently
• Properly complete and submit all required paperwork
• Responsible for company vehicle and on-board parts inventory
• Incorporate Alta's Guiding Principles into daily activities
• Perform other duties as assigned
• Maintain consistent, regular, and reliable attendance, including being ready for work at the designated start time

We encourage Technicians to participate in our in-house paid training program to acquire additional skills in diagnosis and troubleshooting, advancing their careers.

Qualifications

• Two years of previous forklift repair experience is highly desired, including experience in the Military, Guard, or Reserve with an MOS or NEC code of 63B, 63H, 63S, 63W, 63Y, 91B, 91H, 91L, 91M, or CM
• Previous field experience is highly preferable
• Strong working knowledge of electric and liquid propane units
• Excellent mechanical aptitude
• Possess own tools
• Clean driving record and valid driver’s license to drive company vehicle

Skills

• Computer Programs: HYPASS, Hyster TKC training software, and Yale/Hyster contact management system
• Language Skills: Intermediate ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees.
• Mathematical Skills: Basic ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money, weight measurement, volume, and distance.
• Reasoning Ability: Intermediate ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands / Work Environment

• Physical/Sensory Functions: Regularly stand, walk, use hands, reach with hands, and talk/hear. Frequently sit. Occasionally climb or balance, stoop, kneel, crouch, or crawl.
• Vision: No special vision requirements.
• Lift and/or Move Functions: Regularly lift up to 10 pounds; frequently lift 11 to 25 pounds; occasionally lift from 26 to 100+ pounds. Frequent bending and working from a prone position (lying down while working underneath equipment) are required.
• Work Environment: Regularly work near moving mechanical parts; frequently exposed to fumes or airborne particles and outdoor weather conditions. Occasionally work in wet or humid conditions (non-weather), extreme cold and heat (non-weather), risk of electrical shock, and vibration.

Benefits

• Company van (parked at home each day)
• Company fuel card
• Company-paid cell phone
• Tool insurance
• Paid time off
• Paid holidays
• Outstanding benefits package including dental, vision, and 100% employer-paid medical insurance premiums
• 401(k) with company match
• Competitive wages
• Company uniforms provided

About Alta

Alta Equipment Group is the largest equipment dealer in North America and an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships. We pride ourselves on living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect, and One Team. Voted a “Top Work Place USA,” our employees across North America are committed to excellence.

We are looking for candidates who are a cultural fit, understand that every task and job fosters customers for life, and bring a great attitude that embraces mutual respect and a high energy level with a passion for excellence. We value a skill set with a high aptitude for the position and a focus on continual professional growth through additional training and learning.