Field Engineering Technician
Serco · Colorado, United States · Yesterday
ManagementFull-time
About the role
This great opportunity will allow you to live anywhere in the United States and travel worldwide 90% of the time, up to four months at a time, with travel expenses covered and earn per diem. Bring your expertise and collaborative skills to make an impact on a critical mission supporting US Army Installation Management Command (IMCOM).
Responsibilities
- Support the server hardware and software setup/installation and configuration of the VMS, on-site, using the documented standard and according to prescribed sequence.
- Conduct testing on the VMS.
- Follow specific instructions, assemble, or construct simple or standard equipment or parts, service or repair simple instruments or equipment.
- Ensure cable management and potentially terminate Cat 6 using T568B color code standard.
- Check electrical connections are properly connected, fixed and secured.
- Analyze and resolve technical issues related to VMS end points.
- Conduct close-out procedures to include service validation and test plan with and without customer, system acceptance with customer, and take photos of completed work.
- Provide training to the customer, on-site, on the VMS.
- Act as the primary liaison for customers while at the garrison ensuring exceptional customer satisfaction.
- Ensure project stays on schedule.
- Conduct administrative duties such as providing daily status reporting to project lead, timekeeping, and expense reporting according to policies and procedures and within a timely manner.
- Lead and direct the work of others. Mentor, teach skills, and provide direction to mid-level technician(s).
Qualifications
- The ability to travel up to 90% of the time both CONUS & OCONUS (up to 4 months at a time)
- The ability to obtain a passport within 60 days of being hired
- US Citizenship required
- A current OSHA certification
- A current BISCI certification
- A current US passport
- An Active DoD Secret Level Security Clearance
Skills
- Experience with Genetec software, including its various modules and functions
- Experience in pulling, dressing, and terminating cable using T568B standard
- Strong troubleshooting skills with hardware and software video management systems and network devices
- Proficiency in using hand tools, power tools, and a cable tester
- Proficiency in basic computer skills (MS Word, Excel, and Outlook required)
Benefits
To Be Successful In This Role, You Will Have The ability to travel up to 90% of the time both CONUS & OCONUS (up to 4 months at a time)