Field Engineering Specialist - Brooklyn, NY

We need to output HTML fragment only, with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate, EEO, legal, etc. Must preserve all substantive info. We need to parse the posting. Key sections: - About the role: description of Roche culture, mission, etc. The posting starts with "At Roche you can show up as yourself..." and later "Join Roche, where every voice matters." Also "The Position Field Engineering Specialist - Core Lab - Brooklyn, NY" etc. Also "A healthier future..." etc. So we can put an About the role section summarizing Roche culture and mission. - Responsibilities: bullet list of duties: "showcase your expertise in technical repair for Roche assigned product lines", "offer valuable service to laboratory customers in your assigned territory", "provide routine technical support, on-site service and repair of Roche products", "serve as a customer contact for technical and service-related issues and perform preventative maintenance", "diagnose and resolve mechanical, hardware, software, and system failures", "document all activities, contribute to quality improvement, and focus on maximizing customer satisfaction". Also "This is a field-based role - the territory serves NYC, Long Island and Northern NJ. (Must Reside in Brooklyn/Queens area)". Travel: "This position requires 50% travel based on customer needs and demands, and includes comprehensive onboarding and training at our corporate headquarters in Indianapolis, IN." That could be under Responsibilities or maybe Schedule? Travel is part of responsibilities. We'll include in Responsibilities. - Requirements: The "Who You Are:" section: "High school diploma and 2 years of technical school or equivalent military training or equivalent work experience 5 years of progressive experience repairing or servicing mechanical/system hardware and software, or networking/wireless networking OR a Bachelor’s degree in Biomedical Engineering, Mechanical Engineering, Electrical Engineering, Chemistry or related field plus 1-2 years of progressive experience repairing or servicing complex mechanical/system hardware and software, or networking/wireless networking Successfully training or certification as defined by RD Services Leadership and policy Ability to travel, including some overnight travel, is required". That's requirements. - Qualifications: Preferred Qualifications: "8+ years of progressive experience or a Bachelor's degree in a relevant field plus 4+ years of progressive experience are required Advanced knowledge of electronics, electro-mechanical systems, information technology, and basic chemistry The ability to serve as an internal technical resource, provide support after hours and on weekends/holidays, and maintain strong customer relationships is essential". Also "Relocation benefits are not available for this job posting." That's maybe under Benefits? Actually relocation benefits not available is a note; we could include under Benefits or maybe as a note. Since they say relocation benefits are not available, we could include in Benefits section as a statement: "Relocation benefits are not available." But we should only include Benefits section if posting actually states them. It does mention benefits: "This position also qualifies for the benefits detailed at the link provided below." and then later "Benefits Who we are ..." Actually after that there is a "Benefits" heading? The text: "This position also qualifies for the benefits detailed at the link provided below. Benefits Who we are A healthier future drives us to innovate...." It seems they inserted a heading "Benefits" then the "Who we are" paragraph. So we have a Benefits section with description of Roche (mission). But we need to avoid boilerplate. The "Benefits" section likely should contain actual benefits info, but they only gave a link and then a generic "Who we are" paragraph. That's more about company. Might be considered boilerplate. However we need to include only if posting has real specific content for it. The posting does not list specific benefits like health insurance, 401k, etc. It just says qualifies for benefits detailed at link. That's not specific. So we might omit Benefits section because no specific benefit details. However the instruction: "Prefer a few substantive sections over many thin ones." So we could omit Benefits if not specific. But we have Pay and Schedule sections: Pay: "The expected salary range for this position based on the primary location of New York is $74,600.00- 138,600.00USD . Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance." That's specific pay info, so include Pay section. Schedule: Travel 50% travel, some overnight travel required. That's schedule info. Could be Schedule section. Also mention "This is a field-based role". So we can include Schedule. We also have Skills? Not explicitly listed. Could combine Requirements and Qualifications. But we have Requirements and Qualifications sections. We could put Requirements as "Requirements" and Qualifications as "Preferred Qualifications". Or we could merge. The instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have Requirements and Qualifications separate. We need to avoid filler like "commensurate with experience". Not present. We must not repeat job title as heading. So no heading for "Field Engineering Specialist - Core Lab - Brooklyn, NY". We'll just start with About the role. We need to output only HTML fragment, no /, no markdown fences. Let's craft:

About the role

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together.

But note that the "Who we are" paragraph appears under Benefits heading originally. However it's substantive about Roche mission; we can include in About the role. Now Responsibilities:

Responsibilities

• Showcase expertise in technical repair for Roche assigned product lines
• Offer valuable service to laboratory customers in assigned territory
• Provide routine technical support, on-site service and repair of Roche products
• Serve as a customer contact for technical and service-related issues and perform preventative maintenance
• Diagnose and resolve mechanical, hardware, software, and system failures
• Document all activities, contribute to quality improvement, and focus on maximizing customer satisfaction
• This is a field-based role serving NYC, Long Island and Northern NJ (must reside in Brooklyn/Queens area)
• Position requires 50% travel based on customer needs, including some overnight travel, with comprehensive onboarding and training at corporate headquarters in Indianapolis, IN

Now Requirements:

Requirements

• High school diploma and 2 years of technical school or equivalent military training or equivalent work experience
• 5 years of progressive experience repairing or servicing mechanical/system hardware and software, or networking/wireless networking
• OR a Bachelor’s degree in Biomedical Engineering, Mechanical Engineering, Electrical Engineering, Chemistry or related field plus 1-2 years of progressive experience repairing or servicing complex mechanical/system hardware and software, or networking/wireless networking
• Successfully completed training or certification as defined by RD Services Leadership and policy
• Ability to travel, including some overnight travel, is required

Now Qualifications (Preferred):

Qualifications

• 8+ years of progressive experience or a Bachelor's degree in a relevant field plus 4+ years of progressive experience
• Advanced knowledge of electronics, electro-mechanical systems, information technology, and basic chemistry
• Ability to serve as an internal technical resource, provide support after hours and on weekends/holidays, and maintain strong customer relationships

Now Pay:

Pay

The expected salary range for this position based on the primary location of New York is $74,600.00‑138,600.00 USD. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and company performance.

Now Schedule:

Schedule

• Field‑based role with territory covering NYC, Long Island and Northern NJ (must reside in Brooklyn/Queens area)
• Requires approximately 50% travel, including some overnight travel, based on customer needs
• Includes comprehensive onboarding and training at corporate headquarters in Indianapolis, IN

We might have duplicated travel info between Responsibilities and Schedule. Could move travel to Schedule only. But we already have travel in Responsibilities. To avoid duplication, we could keep travel only in Schedule and remove from Responsibilities. However Responsibilities already had travel bullet; we could keep it there but it's okay if duplicated? The instruction: preserve ALL substantive information; do not invent or summarize away detail. Duplication is not prohibited but could be considered redundant. Better to avoid duplication: keep travel in Schedule, and remove from Responsibilities. Let's adjust Responsibilities to not include travel bullet. Keep the field-based territory bullet maybe also in Schedule? Actually territory is also schedule-related. We could keep territory in Responsibilities as it's about role location. But we can keep it in Responsibilities and not duplicate in Schedule. Let's decide: Keep territory in Responsibilities, and Schedule includes travel and onboarding/training. That seems fine. Thus Responsibilities bullets: exclude travel and territory? Keep territory maybe. Let's keep territory in Responsibilities as it's about where you work. Schedule will have travel and onboarding. So Responsibilities bullets: - Showcase expertise in technical repair for Roche assigned product lines - Offer valuable service to laboratory customers in assigned territory - Provide routine technical support, on-site service and repair of Roche products - Serve as a customer contact for technical and service-related issues and perform preventative maintenance - Diagnose and resolve mechanical, hardware, software, and system failures - Document all activities, contribute to quality improvement, and focus on maximizing customer satisfaction - This is a field-based role serving NYC, Long Island and Northern NJ (must reside in Brooklyn/Queens area) Schedule bullets: - Position requires approximately 50% travel based on customer needs, including some overnight travel - Includes comprehensive onboarding and training at corporate headquarters in Indianapolis, IN Now check for any other substantive info: "Relocation benefits are not available for this job posting." That's a note about benefits. Could be included in Benefits section? But we omitted Benefits due to lack of specifics. However this is a specific statement about relocation benefits not available. Could be included under Benefits as a note. But we said we only include Benefits if posting actually states them. It does state that relocation benefits are not available. That's a specific benefit-related statement. So we could include a Benefits section with that note. Also "This position also qualifies for the benefits detailed at the link provided below." That's generic. But we have the relocation note. So we can include Benefits section with: "Relocation benefits are not available for this