Field Engineer I - Albuquerque, New Mexico

About the role

The RoleAt QuidelOrtho, we’re advancing the power of diagnostics for a healthier future for all. Join our mission as our next Field Engineer I in Albuquerque, NM. This is a field based position that offers a company car, gas card, cell phone and laptop, and all vehicle maintenance will be covered by QuidelOrtho. This field based position serves customers across Albuquerque and the Four Corners region, including New Mexico, Arizona, Colorado, and Utah.

Responsibilities

• We are seeking a qualified individual who has experience installing, operating, maintaining, repairing, and modifying electromechanical equipment, preferably in the field.
• Troubleshoot technical problems and systems issues.
• Determine technical solution in accordance with product and customer specifications and recommends actions to company or customer representatives for coordinative product solution.
• Conducts technical analysis of product implementations, modifications, and enhancements to product in accordance with specific customer specifications and implementations.
• Affirms technical solutions in accordance with product specifications and Customer Specifications.
• Conducts technical training and product briefing with customers, vendors and company representatives as needed. Act as local on-site representative to customer's organization. Manage all territory responsibilities including Preventive Maintenance & upgrades including software & hardware.
• Provides service support in the hospital/clinic laboratory environment.
• Responsible for individual parts management, online training, and administrative expense reporting.
• Performs other work-related duties as assigned.

Requirements

• Candidates should be aware that the Company currently requires customer-facing workers to meet Customer Credentialing requirements which may include but are not limited to, up to date immunizations.
• The Company is an equal opportunity employer and will provide reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the company to do so as provided under federal, state, and local law.

Qualifications

• Minimum of an Associate's degree in Electronics or Electrical/Mechanical Engineering, or equivalent 4 years of military or field service experience required.
• Minimum 4 years experience installing, operating, maintaining, repairing, and modifying electromechanical equipment, preferably in the field, required.
• A team player that is self-motivated & interacts appropriately with peers, sales counterparts, and customers is required.
• The ability to organize and express ideas clearly, verbal and written, in individual or group situations.
• Possess appropriate technical knowledge and have the ability to utilize that knowledge to effectively perform required job functions with an effective level of competence demonstrating a high degree of knowledge in electro-mechanical, chemistry, computer and/or other related disciplines.
• Able to effectively manage assigned workload within allotted time constraints.
• Must have the ability to lift 75 lbs.
• A valid driver's license is always required.
• Ability to travel overnight 50-75% to Rochester, NY, in the first few months of training. Post-training must be able to travel up to 75% around territory, with occasional overnight travel (1-2 nights per week).

Skills

• Ability to organize and express ideas clearly, verbal and written, in individual or group situations.
• Possess appropriate technical knowledge and have the ability to utilize that knowledge to effectively perform required job functions with an effective level of competence demonstrating a high degree of knowledge in electro-mechanical, chemistry, computer and/or other related disciplines.
• Able to effectively manage assigned workload within allotted time constraints.
• Must have the ability to lift 75 lbs.

Benefits

• Comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time) and paid Holidays.

Pay

The salary range for this position is $65,000 to $85,000 and is bonus eligible.

Schedule

Typical work hours with overtime required in a outside field engineer environment. Must have the discipline, organization skills and self-motivation to work autonomously in a home office environment. Must maintain a valid driver’s license and must own and maintain an automobile suitable for travel to customer sites, airport, etc. Travel includes airplane, train, automobile, and overnights. On a typical workday, 80% of time meeting with people, 20% of the time on computer, doing paperwork, or on phone.