Field Engineer

About the role

The Field Engineer will serve as engineering support for our sales team, assisting with construction management and after-sales field support. This role requires frequent travel to job sites throughout a specific territory and is based at our sales office in Dallas. The position involves a combination of field and office work, extensive formalized training, and mentorship to develop skills in CaptiveAire products, troubleshooting, and application engineering processes.

Responsibilities

• Provide engineering support to the sales team, including construction management and after-sales field support.
• Travel frequently to job sites within a designated territory while being based in the Dallas sales office.
• Support installations and equipment start-ups to ensure high-quality outcomes and adherence to engineering principles.
• Handle complex troubleshooting issues and provide immediate solutions for existing and newly installed equipment.
• Coordinate with CaptiveAire teams, contractors, engineers, installers, and service personnel to achieve optimal outcomes on installed jobs.
• Attend construction trade coordination meetings and equipment start-ups on-site.
• Analyze data from installed equipment using the CASLink remote monitoring system to identify product improvements.
• Review mechanical building designs for customer applications and suggest operational improvements.
• Conduct third-party training for outside contractors on CaptiveAire products.
• Provide reports to the Regional Manager and other teams on customer feedback, challenges, quality, product improvements, and issues.
• Utilize building management systems for remote troubleshooting and data analysis.

Required Skills

• 0–5 years of experience.
• Preferred: 4-year technical degree in mechanical, electrical, construction, or science-oriented curriculum.
• Preferred: Hands-on technical internship or co-op experience.
• Must enjoy hands-on product exposure.
• Strong preference for HVAC and/or electrical experience.
• Must possess multi-tasking, problem-solving, and strong communication skills.
• For engineering graduates: Expectation to complete the Fundamentals of Engineering (FE) Exam within 6 months of employment.
• Self-motivated and proactive (“go-getter”) attitude.
• Willingness and ability to travel for training and job assignments.

Benefits

• Medical, dental, and vision insurance.
• Disability and life insurance based on medical insurance election.
• 401(k) with employer match.
• Paid holidays.
• Paid time off (PTO) based on tenure.
• Flexible spending account (FSA).
• Tuition reimbursement, including for Professional Engineering (PE) License.
• Relocation assistance.

Pay

$70,000–$100,000 base salary, negotiable depending on experience, with an additional monthly bonus based on productivity and profits.