Field Engineer

About the role

The Field Engineer will provide engineering support to our sales team, assisting with construction management and after-sales field support. This position requires frequent travel to job sites throughout a specific territory and is based at our sales office in Dallas. The role blends field and office responsibilities and includes extensive formalized training plus mentorship to develop skills in CaptiveAire products, troubleshooting, and application engineering.

Responsibilities

• Spend approximately 50%–75% of time in the field at job sites supporting installations and equipment start-ups to ensure high-quality outcomes and adherence to engineering principles
• Handle complex troubleshooting issues and provide immediate solutions for existing and newly installed equipment
• Serve as the primary point of contact for customer service and coordination with CaptiveAire teams, contractors, engineers, installers, and CaptiveAire Service
• Participate in construction trade coordination meetings and start-ups to ensure successful outcomes
• Analyze data from installed equipment via the CASLink remote monitoring system to drive product improvements
• Apply mechanical building design knowledge to review customer applications and recommend operational improvements
• Conduct third-party training for outside contractors on CaptiveAire products
• Provide reports to the Regional Manager and other teams on customer feedback, challenges, quality, product improvements, and issues

Requirements

• 0–5 years of relevant experience
• Preferred: four-year technical degree in mechanical, electrical, construction, or science-oriented curriculum
• Preferred: hands-on technical internship or co-op experience
• Must enjoy hands-on product exposure
• HVAC and/or electrical experience strongly preferred
• Strong multi-tasking, problem-solving, and communication skills
• For engineering graduates not already licensed, expectation to complete the Fundamentals of Engineering (FE) Exam within six months of employment
• Self-driven “go-getter” attitude
• Willingness and ability to travel for training

Benefits

• Medical, dental, and vision insurance
• Disability and life insurance based on medical insurance election
• 401(k) with employer match
• Paid holidays
• Paid time off (PTO) based on tenure
• Flexible spending account (FSA)
• Tuition reimbursement, including for Professional Engineering (PE) License
• Relocation assistance

Pay

$70,000–$100,000 base salary, negotiable depending on experience, plus a monthly bonus based on productivity and profits.