Jobs · Engineering · North Carolina

Field Enablement & Technical Training Lead – Field Services

Atwell, LLC · Atwell, NC · 3 wk ago
EngineeringFull-time

Atwell, LLC is a bold leader in the consulting, engineering, and construction services industry, delivering a broad range of creative solutions to clients in the real estate & land development, and energy markets. We have a strong national presence, a diverse, award-winning project portfolio, and 2,000+ passionate team members across 75+ locations. Atwell is a privately owned company and a proud recipient of multiple 2025 awards, including ten consecutive years as a “Best Place to Work” by Zweig Group, recognition in the ENR Top 500 Design Firms, Crain’s “Fast 50,” and ENR Design Firm of the Year for the Southeastern US.

About the role

As a Field Enablement & Technical Training Lead in the Field Services group, you will build the field capabilities needed to execute field work safely, consistently, and confidently. You will develop technical training, strengthen field qualification visibility, and ensure team members are prepared for the technical, safety, communication, and client-facing demands of field work. As the field services program matures, this role will aggregate recurring client needs observed in the field and translate those insights into future OpEX-related growth opportunities by capturing patterns in infrastructure challenges, maintenance needs, asset health concerns, and technical service gaps.

Responsibilities

  • Safety (20%)
    • Ensure all team members going to the field have the appropriate training determined by the Safety Director.
    • Participate in and represent field service activities in Safety Committee meetings.
    • Assist Safety Director and market leadership with safety initiatives.
  • Technical Training (50%)
    • Develop technical content to ensure core competencies for field and field-support teams.
    • Propose and implement a 100-400 level curriculum with competency tests, leveraging both internal and external content.
    • Work with leadership within MC&I to adapt developed training to their needs.
  • Staffing Support (20%)
    • Maintain a list of qualified field and field-support staff.
    • Establish technical aptitude ratings in addition to safety tiers to support staffing needs.
    • Assist with staffing the Field Services team and field projects.
    • Further develop scheduling tools for field deployments.
  • Business Development / Market Research (10%)
    • Develop business plans for new OpEX revenue streams.
    • Coordinate with Field Services & EC Directors and VP on go-to-market strategy.
    • Develop and manage strategic client relationships to prepare for new business lines.
    • Assist with managing NEI’s electrical field equipment, ensuring proper maintenance and calibration.
    • Audit field testing, troubleshooting, investigation, and construction progress reports.
    • Assist with project-related documents and reports, including cost estimates, budget reports, and studies.
    • Review the work of Engineers, Designers, Drafters, and Field Service Personnel for quality and accuracy.
    • Maintain a thorough understanding and application of applicable Codes and Standards.
    • Maintain strong and responsive Company-Client relationships.
    • Maintain high ethical and professional standards.
  • Work additional time beyond 40 hours/week as required to complete projects, proposals, and administrative functions.
  • Attend conferences, training workshops, seminars, and relevant classes for advancement and to maintain work quality.
  • Other duties as assigned.

Requirements

  • Education: Bachelor’s in Electrical Engineering or Electrical Engineering Technology from an accredited institution; Electric Power option preferred.
  • Experience: 4+ years of engineering or relevant field experience.
  • Licensure: FE or PE preferred.
  • Proficiency in Microsoft Office (Excel, Word) and other relevant computer software.
  • Professional, articulate, and able to exercise good independent judgment and discretion.
  • Highly organized, motivated self-starter with a proven record of delivering high-quality work and exceptional attention to detail.
  • Experience with apparatus testing and familiarity with NETA standards.
  • Experience with Omicron test equipment required.
  • Demonstrated ability to mentor, train, coach, or develop technical professionals.
  • Strong understanding of relaying schemes and principles.
  • Comfortable working with ambiguity and creating systems and plans where none exist.
  • Flexible and able to adapt to a fast-paced environment with a quickly growing team.
  • Strong interpersonal communication and relationship-building skills; ability to interact successfully with clients, contractors, vendors, and all levels of the organization; demonstrates high emotional intelligence.
  • Effective written and oral communication skills with a strong command of the English language.
  • Experience in client-facing technical roles.
  • Must be currently authorized to work in the United States on a full-time basis.
  • Preferred:
    • Experience with programming and troubleshooting SCADA systems.
    • OSHA 10 certification.
    • NEI Electric Power Engineering, Inc. experience.
    • Strong interest in AI tools and use cases for training aids.

Benefits

  • Work/Life
    • Generous Paid Time Off.
    • Paid Parental Leave.
    • Flexible work schedules available for some positions.
    • Tenure Awards — Travel Vouchers based on travel preferences.
  • Compensation
    • Competitive compensation packages.
    • Annual bonuses, spot bonuses, and peer recognition awards.
    • 401K match — 1:1 up to 4% of compensation.
    • Tuition Assistance.
    • Student Loan Repayment.
    • Paid Licensing / Certification Fees and Renewals.
    • Financial rewards for obtaining licensure.
    • Employee Referral bonuses.
  • Wellness
    • Annual Wellness Reimbursement for gym memberships, fitness trackers, home gym equipment, etc.
    • Dependent Care Match.
    • Medical (BC/BS), Dental (Delta), and Vision (VSP) coverage.
    • Family Planning & IVF Benefits.
    • Pet Insurance.
    • Health Savings Account & Flex Spending Account options.
    • Employer-paid LTD, STD, and life insurance.
    • MetLife Supplemental Benefits covering accident, hospitalization, and critical illness.
    • Member Assistance Program (MAP) with complimentary counseling sessions, legal benefits, financial consultations, and work/life referral services.

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