Field Coverage Representative

About the role

This role is 50% field based and 50% hybrid out of our Austin, TX office.** Allergan’s Austin based Inside Sales is a professional team of inside sales personnel that supports existing field sales, operational, and marketing initiatives utilizing a set of approved best practices, job aides, and quality metrics to build lasting relationships with Healthcare Practices across the nation. Our team is searching for high energy, self-motivated, dynamic individuals wishing to join a team environment that values individual achievement in a quota driven/incentivized role. Candidates must be able to work in a fast-paced environment with a continued focus on utilizing phone and other channels to create, nurture, and expand relationships with healthcare professionals to achieve brand objectives. Successful candidates will possess strong verbal communication skills, be highly organized, flexible, self-starter and can articulate value on a consistent basis to foster growth of an expanding customer base through creating positive customer interactions and lasting relationships.

Responsibilities

• Ability to use inside sales techniques to ensure positive results to a highly targeted, assigned list of healthcare professionals to offer product information, literature, samples, resources, including program recruitment, and follow up conversations
• Facilitate account management skills (account planning, field resource coordination; close, support customer education and promotion needs, reporting)
• Establish phone presence - commanding and engaging, ability to create rapport, network, build, and maintain productive business relationships
• Demonstrate clinical, technical, and presentation skills
• Identify, prioritize and drive opportunities to create access, programs, and processes that drive product demand
• Engage targeted healthcare professionals in in-depth informational/promotional communications in accordance with policies and procedures set by the program
• Verify and complete required data entry including details of the target’s responses, notes, and any follow through actions in accordance with policies and procedures, ensuring data integrity
• Profile and manage targeted list of healthcare professionals, and provide value-added benefits to grow product volume
• Maintain call productivity and metrics per goals set
• Manage daily sales call activity to optimize time and maximize the achievement of sales and market share objectives
• Listen and respond appropriately to customer needs and questions, thereby ensuring acceptance of, or agreement with a “call plan” objective
• Maintain the required product expertise including competitive product knowledge
• Demonstrate thorough