Field Coordinator Services

Responsibilities

• Schedule, assign, and monitor work of contract vegetation crews to Entergy vegetation maintenance, commitment, and safety specifications
• Work with Engineering and Line Department in planning new construction
• Develop, maintain, and implement yearly maintenance plan for assigned areas
• Perform field and accounting audits of contractor invoices
• Be accountable for accuracy of contractor billing
• Manage annual trimming budget for assigned areas
• Contract Management including oversight of multiple contract projects, bidding procedures and analysis simultaneously with minimal direct supervision
• Monitor reliability and implement improvement plans in assigned areas
• Coordinate contract crews during emergency restoration
• Maintain a positive customer service attitude when dealing with internal and external customers
• Respond to all customer vegetation issues in accordance with the Customer Issue Resolution (CIR) process
• Use excellent communication and customer relations skills to maximize positive customer experience
• Effectively communicate plan and status of all projects to internal customers
• Participate in external customer communication and educational programs
• Develop and promote strong safety leadership with co-workers and assigned contract workforce
• Apply electric utility experience of safety processes, regulations and procedures (including Job Safety Analysis/Tailboards)
• Participate in core process improvement teams as required
• Perform all job duties within Entergy safety rules and guidelines
• Use Microsoft and Entergy applications to perform, track and document work

Qualifications

• Bachelor's degree in Forestry or related field with 2+ years of utility vegetation management experience, OR 5+ years of utility vegetation management / utility line management experience
• Proven safe work and driving record
• Ability to work after hours, perform on-call duties, and assist in storm restoration in other jurisdictions if needed
• Physically able to work long and unusual hours while adhering to Entergy safety rules and guidelines