Field Coordinator
Help at Home · Decatur, IL · 1 mo ago
On-siteProject Management$18.75/hrFull-time
About the role
As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place – it's the center of health, care coordination, and Meaningful Moments that transform lives. We're seeking a Field Coordinator who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country.
Responsibilities
- Conduct daily visits to clients' homes, as required (new).
- Answer incoming phone calls and redirect calls, as needed.
- Greet and assist guests, as needed.
- Enter and submit documentation records of home visits.
- Assist the Branch Manager with any other administrative/clerical duties.
Qualifications
- Strong communication skills, oral and written.
- Excellent interpersonal skills.
- Proficient computer skills.
- HOST Trained (new – not sure if this goes here, or under education/experience)
Education and experience
- High School Diploma or GED required.
- One (1) to two (2) years of customer service experience required.
- Access to an insured and reliable vehicle.
- Active and current auto insurance.
Physical requirements
- Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs.
- Ability to communicate effectively and clearly with others to exchange information.
Travel requirements
- Regular travel on a daily or weekly basis required, even in inclement weather.
Benefits
- Comprehensive medical, dental, and vision coverage
- 401(k) retirement plan
- Paid time off and holidays
- Employee assistance programs and wellness initiatives
- Flexible options to support a balanced life
Pay
Starting pay at $18.75/HR