Field Consultant - Westchester, NY

About the role

As a Field Consultant at Kumon North America, you will:

• Drive Success for Franchisees: Provide guidance to Kumon Franchisee Instructors, ensuring their centers meet and exceed performance standards.
• Build Relationships: Regularly visit franchise centers to evaluate operational, instructional, and brand standards while offering strategic advice on improving profitability.
• Promote Growth: Develop your assigned market areas by supporting existing centers and facilitating the opening of new ones.
• Deliver Expert Support: Assist franchisees with training, parent communication, and operational strategies that improve center performance.
• Analyze and Act: Assess market conditions, evaluate local competition, and develop strategies to keep franchisees competitive and aligned with Kumon’s brand values.

Responsibilities

Oversee 20-30 Kumon locations within your assigned region. Perform 3-5x center visits per week. Perform frequent evaluations and follow-up visits to ensure centers meet company goals. Provide sound operational and financial advice to improve center profitability. Assist franchisees with the opening of new centers, ensuring smooth and timely launches. Develop strategies to enhance franchisee competitiveness in local markets, monitor performance, and implement best practices.

Requirements

Education: Bachelor’s Degree required. Experience: 2-4 years of experience in multi-unit service management or a similar role. Skills: Excellent communication, time management, and prioritization skills. Road Warrior: Ability to travel extensively within the Westchester, NY area to support multiple centers. Motivator: Proven ability to motivate people, instill accountability, and drive results.

Qualifications

None specified.

Skills

Excellent communication, time management, and prioritization skills.

Benefits

• Quality Medical, Dental, and Vision Coverage
• Prescription Drug Plan
• 401k Retirement Savings Plan with generous company match and 2 year vesting schedule
• Flexible Spending Accounts for Health Care, Dependent Care, and Commuting Expenses
• Company Paid Basic Life Insurance and AD&D
• Company Paid Short and Long Term Disability Plans
• Plentiful Paid Time Off and Company Paid Holidays
• Funding of Professional Development
• Employee Assistance Program
• Kumon Tuition Discount
• Service Award Program

Location Requirement

This role is based around the Westchester, NY area and requires frequent travel to regional Kumon centers.

Equal Employment Opportunity

Kumon’s policies and programs ensure that all hiring, compensation and other employment decisions are based on individual merit and not on any bias towards ethnicity, age, color, race, marital status, religion, disability or military status. We base our employment decisions upon the qualifications and abilities of each individual.

DEI Statement of Commitment

Kumon is committed to creating an inclusive and welcoming workplace where diversity, equity, and inclusion (DEI) are valued and celebrated. We believe that all employees should be treated with respect and dignity, regardless of their race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic protected by law. Kumon strives to create a workplace culture that fosters respect, fairness, and inclusivity for all. We encourage individuals from diverse backgrounds to apply for our job openings and welcome everyone to join our team.