Field Compliance Inspector - Houston, TX

About the role

The Field Compliance Inspector is responsible for conducting standardized, high-quality inspections at Quick-Inspect sites, ensuring operational compliance and service quality.

Responsibilities

• Perform scheduled inspections at designated Quick-Inspect sites, following standardized checklists in support of Service Agreements.
• Exercises independent judgment in evaluating site compliance, interpreting inspection criteria, and determining appropriate follow-up actions.
• Ensures operational compliance and service quality, directly supporting the company’s contractual obligations and customer satisfaction goals.
• Maintain a strong understanding of inspection criteria and company standards to ensure quality delivery of services and compliance with scope of work across all inspection points.
• Document findings accurately using digital tools and submit reports in a timely manner.
• Uphold a high level of professionalism and customer service when interacting with site personnel.
• Works closely with the Field Project Manager and District Manager(s), communicating any issues, risks or follow-up needs.
• Must respond with a sense of urgency to escalations and customer requests.
• Performs site inspections for weather events, during winter storms or post-hurricanes.
• Manages time to accomplish set KPIs, including an assigned weekly goal of scheduled inspections.
• Supports insurance claim investigations as needed and requested by the company.
• Other duties as assigned by management.

Requirements

• Bachelor’s degree preferred and/or Relative Experience; HS Diploma or GED required.
• Embraces technology. Experience using smart applications like an iPad or iPhone is a plus.
• Valid Driver’s License; must provide own vehicle.
• Possesses and demonstrates a proactive, entrepreneurial work style; able to work independently.
• Strong attention to detail and ability to follow standardized procedures.
• Excellent time management and organizational skills.
• Proficient with digital apps and documentation.
• Comfortable driving long distances to reach customer locations. Some overnight travel may be required.
• Demonstrates a sense of urgency when dealing with customer issues.
• Excellent verbal and written communication skills with experience conveying information.
• Aligned to organization goals.
• Ability to manage the stress of a fast-paced environment.
• Ability to meet the in-person requirements of the team and/or business needs.

Qualifications

• Some experience in a similar role is preferred.
• Experience with digital tools and documentation is beneficial.
• Comfortable working in a fast-paced, field-based environment.
• Extensive outdoor activity while performing site inspections all seasons to include working/driving in inclement weather.
• Extended hours required during peak workloads or special projects.
• Expectation to be able to adjust travel and schedule frequently to respond to opportunities or customer requests.

Benefits

At DMG, you’ll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers. Some of our many benefits include:

• Health, dental and vision coverage on day 1.
• Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting.
• Paid Primary and Secondary Caregiver leave.
• Employee Assistance Program to assist with everyday challenges.
• Paid time off to volunteer.

Pay

Salary Exempt

Schedule

Significant on-site activity required (90%). Extended hours required during peak workloads or special projects. Expectation to be able to adjust travel and schedule frequently to respond to opportunities or customer requests.

Company Information

DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits. Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country. We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of “Uninterrupted Peace of Mind.”