Field Case Manager

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

About the Role

Sedgwick Field Case Managers work face-to-face with injured workers and medical providers to facilitate recovery through advocacy, progressive medical treatment, and timely return-to-work. You will act as a liaison and provide communication between all involved parties. While frequent travel is required, you will maintain a home-based office in the West Palm Beach, FL region. Candidates must live in this area to be considered.

Responsibilities

• Serve as a patient advocate to support, guide, and coordinate care for injured workers, families, and caregivers as they navigate the recovery process.
• Assist injured workers in achieving recovery and autonomy through advocacy, communication, education, identification of service resources, and service facilitation.
• Identify appropriate providers and facilities throughout the continuum of services, ensuring resources are used in a timely and cost-effective manner to obtain optimum value for both the client and reimbursement source.

Requirements

• RN licensure preferred; or bachelor’s degree in health or human services field required with one of the following certifications: CCM, CDMS, or CRC.
• Valid driver’s license required.
• High-speed internet required.
• Employment may be contingent upon successful completion of a motor vehicle record (MVR) check, where job-related.

Skills

• Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem-solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
• Physical: Computer keyboarding, travel as required.
• Auditory/Visual: Hearing, vision, and talking.

Benefits

We offer a diverse and comprehensive benefits package including:

• Three medical and two dental plans to choose from.
• Tuition reimbursement eligible.
• 401K plan that matches 50% on every dollar you put in up to the first 6% you save.
• 4 weeks PTO your first full year.

Why Join Us

• Apply your medical/clinical or rehabilitation knowledge to assist in managing complex medical conditions, treatment planning, and recovery.
• Work in a rewarding career making an impact on health and lives while enjoying a remote work environment with face-to-face interaction.
• Enjoy flexibility and autonomy in your daily work and career path while advocating for effective medical treatment.
• Support Sedgwick’s Caring Counts® mission for injured employees from some of the world’s best brands.
• Be part of a rapidly growing, industry-leading global company known for excellence and customer service.
• Celebrate career achievements through professional development, continuing education credits, and team-building initiatives.