Field Care Coordinator - Remote in Boise, ID

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the job posting. First, remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. We need to preserve substantive info. Let's extract sections: - About the role / overview: first paragraph(s) describing UnitedHealthcare company description, mission, etc). Could be "About the role" or "Overview". We'll use

About the role

and put prose. - Responsibilities: list of primary responsibilities bullet points. - Requirements: required qualifications. - Qualifications: maybe separate "Preferred Qualifications". Could be "Qualifications" for required and "Preferred Qualifications" as separate? The instruction says use headings like Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can have "Requirements" for required qualifications, "Preferred Qualifications" maybe under "Qualifications"? But they said use headings for Qualifications (maybe includes both required and preferred). However they said "include a section ONLY when the posting has real, specific content for it". We can have separate sections: Requirements (required), Preferred Qualifications (maybe under Qualifications). But they said headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we could have Qualifications for preferred qualifications, and Requirements for required. Skills maybe not present explicitly; we could omit if no specific skills list. Benefits: there is mention of benefits package, incentive, recognition programs, equity stock purchase and 401k contribution. Also mention of comprehensive benefits package. So we can include Benefits. Pay: they give hourly pay range $29.00 to $52.00 per hour. So include Pay. Schedule: Not explicitly mentioned; maybe remote flexibility, but no schedule details like full-time, shift. They mention full-time employment for pay range. Could infer schedule full-time but not explicit. Better to omit Schedule if not specific. Also need to include location info? Could be part of About the role or Requirements. Not a heading. We must not repeat job title as heading. Not include Job ID. We must not include boilerplate like EEO statements, drug-free workplace, etc. Remove those. We must not include duplicated lines. Let's extract content. Original text: "UnitedHealth Group is a health care and well-being company that's dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a team that shares your passion for helping others. Join us to start Caring. Connecting. Growing together As a part of the care management team, the Care Coordinator will be the primary care manager for a panel of members with chronic and complex health care needs. This position will provide support to the broader team with clinical and non-clinical activities to support a person-centered approach to care coordination. Care coordination activities will focus on supporting member's medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improved quality of care. This is a fast-paced working environment that requires the ability to multitask with attention to detail and excellent organizational skills. If you are located in Boise, ID or Surrounding areas, you will have the flexibility to work remotely* as you take on some tough challenges." Then "Primary Responsibilities" list. Then "You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in." Then "Required Qualifications" list. Then "Preferred Qualifications" list. Then "Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable." Then mission statement etc and EEO etc (to remove). Thus we need sections: About the role: combine the initial paragraphs up to "If you are located in Boise, ID or Surrounding areas, you will have the flexibility to work remotely* as you take on some tough challenges." Also maybe include the sentence about "You'll be rewarded and recognized..."? That seems more about rewards, could be part of Benefits? But it's about performance recognition and development; could be part of Benefits or maybe a separate "Rewards and Development" but not in headings list. Could include under Benefits? But Benefits heading is for benefits package; recognition programs maybe part of Benefits. However the sentence: "You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in." This is about performance rewards and development; could be placed under Benefits (incentive and recognition programs) but it's more about performance recognition. We could keep it under Benefits as part of description. Or we could create a separate section "Rewards and Development" but not in allowed headings. Safer to include under Benefits. Thus About the role: first block. Responsibilities: list bullet points under

• . Requirements: required qualifications list. Qualifications: preferred qualifications list. Benefits: include benefits package, incentive and recognition programs, equity stock purchase, 401k contribution, plus the reward/recognition sentence. Pay: hourly pay range $29.00 to $52.00 per hour. Schedule: not present; omit. We must not include boilerplate like EEO, drug-free workplace, etc. Now format. We need to output only HTML fragment, no /, no markdown. We'll produce something like:

  About the role

  UnitedHealth Group is a health care and well-being company that's dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a team that shares your passion for helping others. Join us to start Caring. Connecting. Growing together. As a part of the care management team, the Care Coordinator will be the primary care manager for a panel of members with chronic and complex health care needs. This position will provide support to the broader team with clinical and non-clinical activities to support a person-centered approach to care coordination. Care coordination activities will focus on supporting member's medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improved quality of care. This is a fast-paced working environment that requires the ability to multitask with attention to detail and excellent organizational skills. If you are located in Boise, ID or surrounding areas, you will have the flexibility to work remotely as you take on some tough challenges.

  Responsibilities

  • Serve as the primary care manager for dual eligible members
  • Engage people face-to-face and/or telephonically to complete a comprehensive needs assessment or wellness assessment (as appropriate), including assessment of medical, behavioral, functional, cultural, and social drivers of health (SDoH)
  • Develop and implement individualized, person-centered care plans inclusive of goals, opportunities and interventions aligned with a person's readiness to change to support the best health and quality of life outcomes by meeting them where they are in their health journey
  • Partner and collaborate with the internal care team, providers, and community resources/partners to implement care plans and remove obstacles so the member can successfully stay in or return to the community (when appropriate)
  • Assist members with obtaining necessary HCBS supports and services
  • Provide referral and linkage as appropriate and accepted by the individual being served (may include internal consult opportunities such as Housing Navigator, Pharmacy Team, Peer Specialist, etc. or community-based provider referrals such as PCP, specialists, medication assisted therapy referrals, etc.)
  • Support proactive discharge planning and manage/coordinate care transition following ER visit, inpatient or Skilled Nursing Facility
  • Provide education and coaching to support member self-management of care needs and lifestyle changes to promote health
  • Advocate for people and families, as needed, to ensure that the member's needs and choices are fully represented and supported by the health care team
  • Support Provider and Facility nonclinical questions (credentialing, claims, etc.) connecting them to the correct Health Plan and/or UHC resources

  Requirements

  • Current and unrestricted Idaho license in one of the following: LCSW, LMSW, LSW, LCPC, LPC, LMFT, LAMFT, LPN/LVN
  • 2-year degree (or higher) AND 2+ years of experience in healthcare or healthcare related industry
  • 1+ years of experience working with people that have Medicaid / Medicare or who have significant social drivers of health (SDoH) needs
  • 1+ years of experience with MS Office, including Word, Excel, and Outlook
  • Driver's license, access to reliable transportation and the ability to travel within assigned territory to meet with members and providers up to 50% of time depending on member and business needs
  • Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI)
  • Reside in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

  Qualifications

  • Two-year degree and 2+ years of experience, preferably as a Healthcare Paraprofessional
  • CCM certification
  • Experience working with an electronic health records (EHR) system for documentation
  • Demonstrated experience / additional training or certifications in care in rural settings, homelessness, food insecurity, behavioral health, co-occurring conditions, IDD, Person Centered Care, Motivational Interviewing, Stages of Change, Trauma-Informed Care
  • Experience supporting individuals with complex and chronic conditions including those residing in a nursing facility or that meet nursing facility level of care within the community
  • Demonstrated background in Managed Care
  • Experience working in team-based care
  • Bilingual in Spanish or other language specific to market populations
  • Reside in Idaho

  Benefits

  In addition to your salary, we offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements). You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

  Pay

  The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment.

  We need to ensure no duplicate lines, no boilerplate. Check for any leftover boilerplate: We removed EEO, drug-free workplace, mission statement after pay,