Field Care Coordinator - Remote in Idaho Falls, ID
for each section heading. Use - for lists. Use
for prose.
We need to preserve all substantive info, not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. The posting includes EEO statement at end, drug-free workplace, etc. Those should be removed. Also remove "#RPO #RED". Also remove "All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy." maybe keep? It's part of qualifications? Might be considered boilerplate but it's a requirement. It's about telecommuters policy. Might keep as part of Required Qualifications? It's a condition. We'll keep as part of Required Qualifications maybe as a bullet.
We need to extract content:
Intro: "At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. As a part of the care management team, the Care Coordinator will be the primary care manager for a panel of members with chronic and complex health care needs. This position will provide support to the broader team with clinical and non-clinical activities to support a person-centered approach to care coordination. Care coordination activities will focus on supporting member's medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improved quality of care. This is a fast-paced working environment that requires the ability to multitask with attention to detail and excellent organizational skills. If you are located in, Idaho Falls, ID or Surrounding areas, you will have the flexibility to work remotely* as you take on some tough challenges."
We can put that under
About the role
maybe.
Then "Primary Responsibilities" heading, then list bullet points.
List bullet points from "Primary Responsibilities" section:
- Serve as the primary care manager for dual eligible members
- Engage people face-to-face and/or telephonically to complete a comprehensive needs assessment or wellness assessment (as appropriate), including assessment of medical, behavioral, functional, cultural, and social drivers of health (SDoH)
- Develop and implement individualized, person-centered care plans inclusive of goals, opportunities and interventions aligned with a person's readiness to change to support the best health and quality of life outcomes by meeting them where they are in their health journey
- Partner and collaborate with the internal care team, providers, and community resources/partners to implement care plans and remove obstacles so the member can successfully stay in or return to the community (when appropriate
- Assist members with obtaining necessary HCBS supports and services
- Provide referral and linkage as appropriate and accepted by the individual being served (may include internal consult opportunities such as Housing Navigator, Pharmacy Team, Peer Specialist, etc. or community-based provider referrals such as PCP, specialists, medication assisted therapy referrals, etc.)
- Support proactive discharge planning and manage/coordinate care transition following ER visit, inpatient or Skilled Nursing Facility
- Provide education and coaching to support member self-management of care needs and lifestyle changes to promote health
- Advocate for people and families, as needed, to ensure that the member's needs and choices are fully represented and supported by the health care team
- Support Provider and Facility nonclinical questions (credentialing, claims, etc.) connecting them to the correct Health Plan and/or UHC resources
Note there is a missing closing parenthesis after "(when appropriate". We'll keep as is.
Then after responsibilities: "You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in." This could be part of About the role or maybe a separate section like "What we offer"? But we have Benefits section later. This paragraph is about rewards/recognition and development. Could be part of Benefits? But we have a Benefits section later describing benefits package. We could incorporate this into Benefits or maybe a separate "What we offer" but not required. Since we have Benefits section later, we could keep this as part of Benefits? But it's not exactly benefits; it's about rewards/recognition and development. Might be better to include under a section "What we offer" but we only have headings defined: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. The instruction says use those headings for section headings. It doesn't forbid other headings? It says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should stick to those. The paragraph about rewards/recognition could go under Benefits? But Benefits is for benefits like health insurance etc. However we could treat it as part of Benefits? Might be okay. But we also have a separate Benefits paragraph later: "In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements)." That matches Benefits. The earlier paragraph about rewards/recognition and development could be merged into Benefits as well. We'll keep Benefits section with that content.
Now Required Qualifications: list bullet points.
From text:
"Required Qualifications Must meet one of the following:Current and unrestricted Idaho license in one of the below:LCSW, LMSW, LSW, LCPC, LPC, LMFT, LAMFTLPN/LVN2-year degree (or higher) AND 2+ years of experience in healthcare or healthcare related industry1+ years of experience working with people that have Medicaid / Medicare or who have significant social drivers of health (SDoH) needs1+ years of experience with MS Office, including Word, Excel, and OutlookAccess to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI)Reside in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet serviceAccess to reliable transportation and valid US driver's license with the ability to travel within assigned territory to meet with members and providers up to 50% of time depending on member and business needs"
We need to format as list. Also note "Must meet one of the following:" then items separated but not clearly bullet. We'll treat each as bullet.
Also "All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy." This is a requirement; we can add as bullet.
Now Preferred Qualifications: list bullet points.
From text:
"Preferred Qualifications Two-year degree and 2+ years of experience, preferably as a Healthcare ParaprofessionalCCM certificationExperience working with an electronic health records (EHR) system for documentationDemonstrated experience / additional training or certifications in care in rural settings homelessness, food insecurity, behavioral health, co-occurring conditions, IDD, Person Centered Care, Motivational Interviewing, Stages of Change, Trauma-Informed CareExperience supporting individuals with complex and chronic conditions including those residing in a nursing facility or that meet nursing facility level of care within the communityDemonstrated background in Managed CareExperience working in team-based careBilingual in Spanish or other language specific to market populationsReside in Idaho"
We'll bullet each.
Now Pay: "The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable." Also earlier: "Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc." We'll include both.
Now Benefits: "In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements)." Also earlier: "You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in." We'll combine.
Now we need to ensure we don't include boilerplate: EEO statement, drug-free workplace, etc. Remove those.
Also remove duplicated lines: maybe "At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone." That's boilerplate? It's mission statement but could be considered part of About the role? It's generic; but it's substantive? Might be considered boilerplate but it's about mission. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Mission statement might be okay but could be considered boilerplate. Safer to keep? It's not EEO or legal. It's about mission. Might keep as part of About the role? However we already have About the role paragraph; adding mission may be redundant. I'd keep it as part of About the role? But it's duplicated? Not duplicated elsewhere. I'd include it maybe as part of About the role.
But we must not invent or summarize away detail. Keep all substantive info. The mission statement is substantive? It's generic but still part of posting. I'd include.
Now we need to output only HTML fragment, no /, no markdown.
We'll structure:
About the role
... (intro paragraph plus mission statement maybe)
Responsibilities
- ...
...
Required Qualifications
- ...
...
Preferred Qualifications
- ...
...
Benefits
... (combined)
Pay
... (pay range etc)
We should not include Schedule section.
Check for any duplicate content: Ensure we didn't miss any details like "If you are located in, Idaho Falls, ID or Surrounding areas, you will have the flexibility to work remotely* as you take on some tough challenges." Include that in About the role.
Also note the asterisk after remote* maybe footnote; keep as is.
Now craft the HTML.
We need to be careful with punctuation and HTML escaping: no special characters that need escaping besides maybe & etc. We have "&" in "UHC". That's fine. We have "/" etc.
We'll produce:
About the role
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. As a part of the care management team, the Care Coordinator will be the primary care manager for a panel of members with chronic and complex health care needs. This position will provide support to the broader team with clinical and non-clinical activities to support a person-centered approach to care coordination. Care coordination activities will focus on supporting member's medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improved quality of care. This is a fast-paced working environment that requires the ability to multitask with
for prose. We need to preserve all substantive info, not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. The posting includes EEO statement at end, drug-free workplace, etc. Those should be removed. Also remove "#RPO #RED". Also remove "All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy." maybe keep? It's part of qualifications? Might be considered boilerplate but it's a requirement. It's about telecommuters policy. Might keep as part of Required Qualifications? It's a condition. We'll keep as part of Required Qualifications maybe as a bullet. We need to extract content: Intro: "At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. As a part of the care management team, the Care Coordinator will be the primary care manager for a panel of members with chronic and complex health care needs. This position will provide support to the broader team with clinical and non-clinical activities to support a person-centered approach to care coordination. Care coordination activities will focus on supporting member's medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improved quality of care. This is a fast-paced working environment that requires the ability to multitask with attention to detail and excellent organizational skills. If you are located in, Idaho Falls, ID or Surrounding areas, you will have the flexibility to work remotely* as you take on some tough challenges." We can put that under
About the role
maybe. Then "Primary Responsibilities" heading, then list bullet points. List bullet points from "Primary Responsibilities" section: - Serve as the primary care manager for dual eligible members - Engage people face-to-face and/or telephonically to complete a comprehensive needs assessment or wellness assessment (as appropriate), including assessment of medical, behavioral, functional, cultural, and social drivers of health (SDoH) - Develop and implement individualized, person-centered care plans inclusive of goals, opportunities and interventions aligned with a person's readiness to change to support the best health and quality of life outcomes by meeting them where they are in their health journey - Partner and collaborate with the internal care team, providers, and community resources/partners to implement care plans and remove obstacles so the member can successfully stay in or return to the community (when appropriate - Assist members with obtaining necessary HCBS supports and services - Provide referral and linkage as appropriate and accepted by the individual being served (may include internal consult opportunities such as Housing Navigator, Pharmacy Team, Peer Specialist, etc. or community-based provider referrals such as PCP, specialists, medication assisted therapy referrals, etc.) - Support proactive discharge planning and manage/coordinate care transition following ER visit, inpatient or Skilled Nursing Facility - Provide education and coaching to support member self-management of care needs and lifestyle changes to promote health - Advocate for people and families, as needed, to ensure that the member's needs and choices are fully represented and supported by the health care team - Support Provider and Facility nonclinical questions (credentialing, claims, etc.) connecting them to the correct Health Plan and/or UHC resources Note there is a missing closing parenthesis after "(when appropriate". We'll keep as is. Then after responsibilities: "You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in." This could be part of About the role or maybe a separate section like "What we offer"? But we have Benefits section later. This paragraph is about rewards/recognition and development. Could be part of Benefits? But we have a Benefits section later describing benefits package. We could incorporate this into Benefits or maybe a separate "What we offer" but not required. Since we have Benefits section later, we could keep this as part of Benefits? But it's not exactly benefits; it's about rewards/recognition and development. Might be better to include under a section "What we offer" but we only have headings defined: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. The instruction says use those headings for section headings. It doesn't forbid other headings? It says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should stick to those. The paragraph about rewards/recognition could go under Benefits? But Benefits is for benefits like health insurance etc. However we could treat it as part of Benefits? Might be okay. But we also have a separate Benefits paragraph later: "In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements)." That matches Benefits. The earlier paragraph about rewards/recognition and development could be merged into Benefits as well. We'll keep Benefits section with that content.
Now Required Qualifications: list bullet points.
From text:
"Required Qualifications Must meet one of the following:Current and unrestricted Idaho license in one of the below:LCSW, LMSW, LSW, LCPC, LPC, LMFT, LAMFTLPN/LVN2-year degree (or higher) AND 2+ years of experience in healthcare or healthcare related industry1+ years of experience working with people that have Medicaid / Medicare or who have significant social drivers of health (SDoH) needs1+ years of experience with MS Office, including Word, Excel, and OutlookAccess to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI)Reside in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet serviceAccess to reliable transportation and valid US driver's license with the ability to travel within assigned territory to meet with members and providers up to 50% of time depending on member and business needs"
We need to format as list. Also note "Must meet one of the following:" then items separated but not clearly bullet. We'll treat each as bullet.
Also "All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy." This is a requirement; we can add as bullet.
Now Preferred Qualifications: list bullet points.
From text:
"Preferred Qualifications Two-year degree and 2+ years of experience, preferably as a Healthcare ParaprofessionalCCM certificationExperience working with an electronic health records (EHR) system for documentationDemonstrated experience / additional training or certifications in care in rural settings homelessness, food insecurity, behavioral health, co-occurring conditions, IDD, Person Centered Care, Motivational Interviewing, Stages of Change, Trauma-Informed CareExperience supporting individuals with complex and chronic conditions including those residing in a nursing facility or that meet nursing facility level of care within the communityDemonstrated background in Managed CareExperience working in team-based careBilingual in Spanish or other language specific to market populationsReside in Idaho"
We'll bullet each.
Now Pay: "The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable." Also earlier: "Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc." We'll include both.
Now Benefits: "In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements)." Also earlier: "You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in." We'll combine.
Now we need to ensure we don't include boilerplate: EEO statement, drug-free workplace, etc. Remove those.
Also remove duplicated lines: maybe "At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone." That's boilerplate? It's mission statement but could be considered part of About the role? It's generic; but it's substantive? Might be considered boilerplate but it's about mission. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Mission statement might be okay but could be considered boilerplate. Safer to keep? It's not EEO or legal. It's about mission. Might keep as part of About the role? However we already have About the role paragraph; adding mission may be redundant. I'd keep it as part of About the role? But it's duplicated? Not duplicated elsewhere. I'd include it maybe as part of About the role.
But we must not invent or summarize away detail. Keep all substantive info. The mission statement is substantive? It's generic but still part of posting. I'd include.
Now we need to output only HTML fragment, no /, no markdown.
We'll structure:
About the role
... (intro paragraph plus mission statement maybe)
Responsibilities
- ... ...
Required Qualifications
- ... ...
Preferred Qualifications
- ... ...
Benefits
... (combined)
Pay
... (pay range etc)
We should not include Schedule section. Check for any duplicate content: Ensure we didn't miss any details like "If you are located in, Idaho Falls, ID or Surrounding areas, you will have the flexibility to work remotely* as you take on some tough challenges." Include that in About the role. Also note the asterisk after remote* maybe footnote; keep as is. Now craft the HTML. We need to be careful with punctuation and HTML escaping: no special characters that need escaping besides maybe & etc. We have "&" in "UHC". That's fine. We have "/" etc. We'll produce:About the role
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. As a part of the care management team, the Care Coordinator will be the primary care manager for a panel of members with chronic and complex health care needs. This position will provide support to the broader team with clinical and non-clinical activities to support a person-centered approach to care coordination. Care coordination activities will focus on supporting member's medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improved quality of care. This is a fast-paced working environment that requires the ability to multitask with