Field Care Coordinator - Midlothian, VA and surrounding Markets

About the role

This is a field-based position with a home-based office based in Midlothian VA Market. For consideration, you must reside within a commutable distance of Midlothian, City of Richmond, Powhatan and Amelia, VA.

Responsibilities

• Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic needs
• Develop and implement person centered care plans to address needs including management of chronic health conditions, health promotion and wellness, social determinants of health, medication management and member safety in alignment with evidence-based guidelines
• Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan
• Provide education and coaching to support member self-management of care needs and lifestyle changes to promote health
• Support proactive discharge planning and manage/coordinate Care Transition following ER visit, inpatient or Skilled Nursing Facility (SNF) admission
• Advocate for members and families as needed to ensure the member's needs and choices are fully represented and supported by the health care team

Requirements

• Current and unrestricted Licensed Practical Nurse in the state of Virginia OR Social Work or Human Services (or related field) with a 4-year degree
• 3+ years of care coordination or behavioral health experience and/or work in a healthcare environment
• 1+ years of experience with MS Office, including Word, Excel, and Outlook
• Experience working with members who have medical needs, the elderly, individuals with physical disabilities and / or those who may have communication barriers
• Driver's license and reliable transportation and the ability to travel within assigned territory to meet with members and providers

Qualifications

• Credential: CCM certification preferred
• Experience: Experience working with Medicaid / Medicare population preferred
• Team-based care: Experience working in team-based care preferred
• Long term care / geriatric experience: Experience working in long term care / geriatric setting preferred
• Background: Experience in Managed Care preferred

Physical Requirements

• Ability to transition from office to field locations multiple times per day
• Ability to navigate multiple locations/terrains to visit employees, members and/or providers
• Ability to transport equipment to and from field locations needed for visits (ex. laptop, stethoscope, etc.)
• Ability to remain stationary for long periods of time to complete computer or tablet work duties

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

Pay

The hourly pay for this role will range from $23.89 to $42.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Schedule

If you are located in commutable distance of Midlothian, VA, you will have the flexibility to work remotely. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Skills

• Strong interpersonal skills
• Excellent communication skills
• Proficient in MS Office
• Ability to work independently and as part of a team
• Knowledge of managed care and healthcare systems

Benefits

• Life resources and support
• Emotional education and tools
• Physical health plans and other coverage
• Financial benefits for today and the future, including retirement planning

Company Information

UnitedHealth Group is an equal opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.