Field Based Clinical Care Coordinator - Allen County, IN

About the role

The Integrated Care Coordinator will serve as the primary care manager and service coordinator for high medical risks/needs members with comorbid behavioral health needs. This role involves engaging members face-to-face and/or telephonically to complete comprehensive needs assessments, developing and implementing individualized care plans, and collaborating with internal and external care teams.

Responsibilities

• Serve as primary care manager and service coordinator for high medical risks / needs members with comorbid behavioral health needs
• Engage members face-to-face and/or telephonically to complete comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural and socioeconomic (SDoH) needs
• Develop and implement individualized, person-centered care plans and service plans inclusive of goals, opportunities and interventions/services aligned with a person's readiness to change to support the best health and quality of life outcomes by meeting the members where they are
• Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan
• Provide referrals and linkage as appropriate and accepted by members (may include internal consulting opportunities such as Housing Navigator, Pharmacy Team, Peer Specialist, etc. or community-based provider referrals such as PCP, specialists, medication assisted therapy referrals, etc.)

Requirements

• Current, unrestricted independent licensure as a Registered Nurse in Indiana
• 2+ years of experience in long-term support services or working with older adults
• 1+ years of experience with local behavioral health providers and community support organizations addressing SDoH (e.g., food banks, non-emergent transportation, utility assistance, housing/rapid re-housing assistance, etc.)
• 1+ years of experience with MS Office, including Word, Excel and Outlook
• Ability to travel 75% of the time within assigned territory to meet with members and providers
• Reside in Indiana
• Access to reliable transportation and possess a valid US driver's license

Preferred Qualifications

• Demonstrated experience/additional training or certifications in Motivational Interviewing, Stages of Change, Trauma-Informed Care, Person-Centered Care
• Experience working in team-based care
• Experience in serving individuals with co-occurring disorders (both mental health and substance use disorders)

Benefits

• A comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

Pay and Schedule

The hourly pay for this role will range from $29 - $52 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Schedule

Work Schedule: Monday through Friday 8:00 am to 5:00 pm

Location

Location: Allen County, Indiana and surrounding areas

Local Travel

Local travel up to 75% and mileage is reimbursed at current government rate. If you live within the state of Indiana and can travel to Allen County, IN and surrounding counties, you will have the flexibility to telecommute*

Physical Requirements

• Ability to transition from office to field locations multiple times per day
• Ability to navigate multiple locations/terrains to visit employees, members and/or providers
• Ability to remain stationary for long periods of time to complete computer or tablet work duties

Telecommuting

All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.