Field Auto Claims Adjuster – Springfield, IL - National General
About the role
National General is a part of The Allstate Corporation, offering home, auto, and accident and health insurance, as well as other specialty niche insurance products. As a Field Auto Claims Estimator, you will support the Kentucky region, leveraging your expertise in auto damage assessment to inspect vehicles, evaluate losses, and prepare accurate estimates.
Responsibilities
- Possesses strong estimating fundamentals in order to create or audit estimates of damages on 1st and 3rd party material damage losses of all severities
- Possesses a deep understanding of the content of all policy types written by the company
- Negotiates settlements, makes settlement payments and documents all activities in the most complex of files across multiple lines
- Evaluates settlement alternatives by reviewing regulatory compliance and fair claims practices; makes decisions on best option
- Buils mastered relationships with both internal and external customers across multiple lines
Requirements
This role does not have supervisory responsibilities.
Qualifications
- Proficiency in CCC ONE estimating software
- Strong negotiation and time management skills
- A customer-focused approach to delivering an exceptional claims experience
Skills
- Auto Insurance Claims
- Business Acumen
- Business Management
- Claims Resolution
- Critical Thinking
- Financial Analysis
- Negotiation
- Quality Management
Benefits
Compensation offered for this role is 28.03 – 42.99 per hour and is based on experience and qualifications. National General offers a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse, and a monthly connectivity reimbursement to help offset internet costs. Employees working from home must have a dedicated, private workspace free from distractions, along with appropriate desk and seating, and reliable internet with minimum speeds of 50 MB download and 5 MB upload.