Field Auto Appraiser - Stonington, CT
About the role
Drive sales growth by engaging with interested prospective customers all while working remote. No cold calling—Connect through inbound calls and proactive outbound calls with active insurance shoppers. Enjoy competitive compensation with a base salary + uncapped performance-based incentives. Sell reputable products from Allstate and our family of brands.
Responsibilities
- Engage with interested prospective customers through inbound and outbound calls
- Write estimates and guide customers through the repair or total loss process
- Collaborate with body shops and service providers to ensure efficient claim resolution
- Utilize a mix of in-person visits, virtual inspections, and written communication
- Evaluate damage and interpret policies to determine coverage
- Communicate with customers via phone, email, and video chat to handle claims efficiently
- Evaluate and negotiate claims settlements with customers, vendors, and third-party carriers
- Document claims accurately and maintain clear, timely records in the claims system
- Use multiple tools and platforms to manage the claims process in a fast-paced environment
Requirements
- 3-5 years’ experience in auto collision estimating using CCC One
- A High School Diploma or a GED
- Proficient written and verbal communication skills
- Strong attention to detail and ability to write precise and comprehensive estimates
- Comfortable with utilizing technology and various platforms for claims processing
- Excellent time management and organizational skills
- Valid driver's license and willingness to travel as part of the job requirements
Qualifications
- Highly motivated and self-driven individual
- Ability to work independently and manage multiple tasks
- Strong problem-solving and negotiation skills
- Experience in the insurance industry preferred
Skills
- Auto Estimating
- Automobile Maintenance
- Automotive Repair
- CCC ONE
- Insurance Appraisal
- Mitchell Estimating
- Negotiation
- Repair Estimating
- Time Estimation
- Vehicle Appraisals
- Vehicle Insurance
- Writing
- Written Communication
Benefits
- Competitive salary based on experience and qualifications
- Medical, dental, and vision coverage
- Allstate pension plan and 401(k) savings plan
- Ayco financial coaching
- Spring Health mental and emotional wellbeing resources
- Paid parental leave
- Adoption reimbursement
- Paid time off
- Tuition reimbursement
- Wellness incentives
Pay
$60,000 - $117,700 annually
Schedule
Field-based role. Eligible for training in Dallas, TX.
Benefits
- Comprehensive total rewards package
- Company car (based on annual work mileage)
- Background investigation required
Notes
The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job. This position is not available for residents of Washington, California, Alaska, and Hawaii.
Skills
- Auto Estimating
- Automobile Maintenance
- Automotive Repair
- CCC ONE
- Insurance Appraisal
- Mitchell Estimating
- Negotiation
- Repair Estimating
- Time Estimation
- Vehicle Appraisals
- Vehicle Insurance
- Writing
- Written Communication
Compensation
$60,000 - $117,700 annually
Notes
This position is not available for residents of Washington, California, Alaska, and Hawaii.